Irwin Hyundai

I went in to buy a used Jeep, and traded in a used Jeep. When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when w When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when we went to take it for a test drive. They assured me that the battery would be charged when i bought it, and filled out a 'we owe' slip for the cupholders, a spare key, a rearview mirror etc.... the next day i picked up the vehicle and teh battery died on me later that day, so they came out and replaced it with a brand new battery. Now... a month and a half later, i still haven't seen any of the parts i need (cupholders, rearview mirror etc...) except for once...when they sent me the wrong cupholders and the wrong rearview mirror. Alex is the manager and service manager, and is very nice, but an absolute FLAKE when it comes to actually managing the business. The younger alex is about 14 years old and is absolutely clueless when it comes to sales, service and creating recurring business. I believe this dealership just wants you to come in and buy a car, and they don't care if you ever come back. More