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Irwin Hyundai

Laconia, NH

4.2
678 Reviews

446 Union Avenue

Laconia, NH

03246

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Showing 678 reviews

July 29, 2011

I had a major clutch problem that could have caused an accident...... The dealership I bought my car from told me that's just the way Hyundai makes their standards. The clutch can be a little touchy b More

by Darzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dion
July 27, 2011

I have been an Irwin Motors Customer for the last 5 -6 years (moved here from NY) and have always been very satisfied with the service in Laconia. I was very pleased to hear that Irwin had taken over the More

by karatenana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dion
July 25, 2011

I have received excellent service from this dealership. I have stopped by on several occasions with a tire issue and have always been treated with courtesy and respect. I have been able to set up service More

by Mark Chatterton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
July 22, 2011

Our overall experience may have been better if your finance department had paid better attention. Our experience with your sales staff (Nick Brough) was the only reason we didn't just cancel everything More

by genepromote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK BROUGH
July 20, 2011

I called the dealership looking for an appt for an oil change for the Sat b4 4th of July. I believe I called on that Thursday, not really expecting to get in. They gave me my choice of 2 times. When I arr More

by salwitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
May 05, 2010

I was able to work directly with the General Sales Manager, Matt Kelley, and he was great. Where else do you get to sit with the boss and buy a car?? Belknap Hyundai is a small, family owned and opera More

by matthewkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kelley
February 23, 2010

Last year we went to Belknap Hyundai to look at a '08 Veracruz we found on their website that we ultimately ended up purchasing. We had a perfect experience there. First off, their prices were fantasti More

by Stardog34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Remember
December 12, 2009

I went in to buy a used Jeep, and traded in a used Jeep. When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when w More

by schoelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 different people both named Alex
Jul 23, 2010 -

Irwin Hyundai responded

Belknap Hyundai sold this vehicle to this customer. Their statement regarding their experience is unacceptable if it were true. The employees of Belknap Subaru and Hyundai take great pride in our customer service and have very high scores from our customers for both our service and sales effort. Their assertion that we delivered a car to them in horrible condition is false. All items promised to the customer were delivered to the customer in the time frame promised. The one thing this customer from New York left out is that he did not possess the title for the trade in and after promising to send us the title once back to his home in New York, he did not return calls and did not produce the title he had promised to mail to us. After a fairly lengthy chase we finally secured the title so that we could dispose of the trade. Please do not judge our company based upon this review. Respectfully, Scott Ives General Manager Belknap Subaru

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