Irwin Hyundai

I needed a new vehicle and researched about what to get. I decided on Hyundai. I loved the Tuscon but my 2nd choice was SantaFe. After contacting several dealerships. Irwin Hyundai was the only dealership I decided on Hyundai. I loved the Tuscon but my 2nd choice was SantaFe. After contacting several dealerships. Irwin Hyundai was the only dealership out of 7 that didn't pressure me or speak to me like some used car dealers do with their fast talk. After several conversations my husband and I went to Irwin. We met with Joe Orlando. Our credit wasn't good so we didn't know what we could afford. Joe sat us down and had is fill out a credit app before even looking at the vehicles so we'd know exactly what we could qualify for. I had originally contacted him about a 2008 Hyundai Tuscon. Joe had to work hard to get us qualified, like I said our credit was bad! He finally found a bank that would take a chance on us without killing us with interest. Joe came back and knowing I really wanted the Tuscon, went round and round with the bank to make the Tuscon fit their perameters. They took our trade (which was 23yrs old), they paid the bank fees, and just went above and beyond to get me that Tuscon. After test driving I loved it even more! Then we met with Scott Chavanelle to do the paperwork. He explained everything, took his time with us and was equally great! I drove home in my new Tuscon! Our experience there at Irwin I just couldn't believe. You really feel like you're with friends who go above and beyond to give you what you want. After we were home I must have gotten 5 or 6 emails thanking Me! Then they give you all kinds of free coupons for maintenance and other things. Not only would I recommend this dealership but I wouldn't go anywhere else! If you go to any other delearship and not Irwin you're making a mistake! More

We bought a Hyundai SantaFe and within 6 months it needed a new transmission. Hyundai does not replace it with a new on but a rebuilt on. Multiple other problems with this car until the engine went. Hyunda a new transmission. Hyundai does not replace it with a new on but a rebuilt on. Multiple other problems with this car until the engine went. Hyundai and Irwin refused to work with us saying it was our fault. Since then we have found web sites citing numerous complaints with Hyundai products and Hyundai’s failure to honor their warrantee. More

I had a great experience with Irwin Hyundai. I had to buy a new car in a short time frame, since my previous car was rear-ended and totaled. I went through several dealers in Maine and New Hampshire. Irwin's a new car in a short time frame, since my previous car was rear-ended and totaled. I went through several dealers in Maine and New Hampshire. Irwin's salesmen Steve and Ed were highly professional, knowledgeable and I never felt pressured. Irwin's finance person Scott explained me all the papers that I was signing. He was professional, knowledgeable and very nice. Irwin's prices are very competitive and they will not try to take advantage you either with pricing or financing. I think they deserve the reputation that they have and I would enthusiastically recommend Irwin Hyundai to anyone. Irwin Hyundai e-mailed me several times even after my purchase, which indicates that they actually care about their customers before and after the purchase. They will be my number 1 choice next time I buy a car as well. Thank you Irwin for making my experience so much better! More

Great experience! Within a half an hour I had purchased a car and picked it up the next day. No double talk, no haggling...very easy! a car and picked it up the next day. No double talk, no haggling...very easy! More

I got the appointmnet date and time I requested even I got the appointmnet date and time I requested even though it was very last minute, next day. The staff was professional, informative and friendly. I got the appointmnet date and time I requested even though it was very last minute, next day. The staff was professional, informative and friendly. More

I've been pleased with the service I've received and would defintely recommend my friends and family to buy their next car there. You may or may not be able to find the car you want at a lower price at would defintely recommend my friends and family to buy their next car there. You may or may not be able to find the car you want at a lower price at another dealership but I bet you wont find another dealership as committed to service as these guys. Keep up the good work! More

I shopped dealers in Mass and NH and Irwin had the car I wanted. They were courteous, friendly and not at all pushy and quoted a fair price. The questions I had after the sale were answered promptly and the wanted. They were courteous, friendly and not at all pushy and quoted a fair price. The questions I had after the sale were answered promptly and the salesman even remembered my name. More

I bought my 2010 Accent from the previous owner of Irwin Hyundai, so was a bit worried about the transition to new ownership this past year. The service team, headed by Rick, is still in place, though, and Hyundai, so was a bit worried about the transition to new ownership this past year. The service team, headed by Rick, is still in place, though, and they still do a fantastic job on all fronts: timeliness, ease of making an appointment, price, and being able to explain patiently what the options are. I have had no issues and go to the service area just for oil changes and inspection, and I expect this to continue since Hyundai is such a great car. I love my Accent Blue. More

I love my Hyundai and Irwin Hyundai has always been great to me. I feel confident when having work done on my car that it will be done correctly. to me. I feel confident when having work done on my car that it will be done correctly. More

I droped my 2011 Sonata off for service, I had called the day before and was given an appointment first thing the next morning. I was given a loner car so I could make it to work.I recieved a call around 11: day before and was given an appointment first thing the next morning. I was given a loner car so I could make it to work.I recieved a call around 11:00am that my car was ready, after work (4:00 ish) I went to pick up my car and was plesantly surprised to find it not only fixed but washed and vaccumed. One of my reasons for choosing this car and dealer was their great service,location and reliability. I wanted to be "taken care of" and I am! Thank You! More