Irwin Hyundai
Laconia, NH
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As first-time lessees, my wife and I were anxious about the experience. We wanted to make sure we knew what we were getting ourselves into. Adham put us at ease right away. He made sure we understood every the experience. We wanted to make sure we knew what we were getting ourselves into. Adham put us at ease right away. He made sure we understood every detail of the process and treated us with respect and excellent customer service. We got exactly what we wanted from this experience and are happy with the deal we walked away with. More
My reason to choose Irwin Hyundai is the friendly people who work in the service department . They give you an honest opinion on your car without any pressure. The salesman were very friendly and up front who work in the service department . They give you an honest opinion on your car without any pressure. The salesman were very friendly and up front with everything involved in buying a new car. It was refreshing to get an honest deal. More
I was very pleased with my experience at Irwin Hyundai. My wife and myself are from New York City and we were visiting my parents in New Hampshire for the week. We were telling then about our interest in My wife and myself are from New York City and we were visiting my parents in New Hampshire for the week. We were telling then about our interest in possibly buying a car when we got back home to NY and they suggested instead to take a look in NH. I did some research online and then I came across Irwin Hyundai and decided to go and possibly test drive a car. When we got there we were helped by Joe Collie. I cannot say enough good things about the service we received from him. He was very polite and answered all of our questions and when we test drove the Hyundai Sonata and liked it, he gave us a very good price for the car. We decided to buy it right there and then. We then had him take a look at our 2007 Toyota Yaris to value it for a trade in and he gave us a very fair price for that. The whole process was very smooth and hassle free. After the deal was done and we were given the keys, Joe spent another 15-20 minutes with us to make sure we understood how to use all of the cars features and everything. Being from NYC I know sometimes the car dealers around here tend to be very pushy, manipulative and always try to rip you off. It was the exact opposite at Irwin as they are the kind of business that wants to do the right thing for their customers and not just squeeze every possible dollar out of them. It good business practice for them because now I feel motivated to write a review and share my positive experience for the benefit of others who are in the market for a new car. More
Shamus was very helpful in helping me in pricing my new car providing phone calls and e mails as well. When i arrived Adham was waiting and showed me the GLS and the GT Elantra that i went tro see. He took car providing phone calls and e mails as well. When i arrived Adham was waiting and showed me the GLS and the GT Elantra that i went tro see. He took us on a test drive in both models and expleaned all the features. Aftering returning to the dealership he went over bumper to bumper. After we decided which model we wanted, He was very helpful in us buying the car of our choice. One of the best thing was I was never pressured in buying anything. I want another car I will call Irwin and hope to see both Shamus and adham. I would like to give all big tens in everything. Gerry More
Service technicians were fantastic. They did a great job explaining the work needed as part of a regular service trip, and also explained what else might need to be taken care of in the future. They did no explaining the work needed as part of a regular service trip, and also explained what else might need to be taken care of in the future. They did not push any unneeded work on me. Staff was very friendly and work was completed quickly - less time than they had estimated. Cost of service was reasonable. Overall an excellent experience and I will continue to have them service my vehicle! More
The entire Hyundai Team is amazing. From the moment I call to let them know that a piece of my shifter broke on my 2012 Sonata until the time I left the dealership was a great experience. I called to l call to let them know that a piece of my shifter broke on my 2012 Sonata until the time I left the dealership was a great experience. I called to let them know that a piece of my shifter broke off when I tried to put it into park and made an appointment on my lunch break. When I went in, they told me there was also a recall on something to do with the brake. I asked if they could give me a lift to work because I only had a 1/2 hour (at that time 25 minutes). The service technician was there and said that if I could wait they would have me back to work in 20 and since it was warranty and recall they would just mail me the information. I was a little skeptical but agreed to stay. True to their word, my car was done in 20 minutes and I was on my way, back to work in time. More
Buying a pre-owned vehicle from Ed Lamoureux at Irwin Hyundai was easy. Ed made the process as painless as possible. His kindness and positive attitude really set him apart from other sales consultants w Hyundai was easy. Ed made the process as painless as possible. His kindness and positive attitude really set him apart from other sales consultants with whom I've dealt. Patient, exceedlingly helpful, and not at all pushy, Ed is a credit to the Irwin Automotive Group. Crystal, who handled the paperwork and provided clear explanations of options available at the closing, was also a gem. Well done. More
After almost a year of searching for just the right vehicle, we stopped into Irwin Hyundai to take a look at what Hyundai had to offer. They had a great selection of vehicles, and after trying several vehicle, we stopped into Irwin Hyundai to take a look at what Hyundai had to offer. They had a great selection of vehicles, and after trying several we were able to find one with all the features we had been hoping for. They were great about not pressuring us into purchasing, and even allowed us to take it overnight to really get a feel for how it would work for our family. Once we decided to purchase our Hyundai Touring, our salesman really worked with us to come up with a payment that would fit our budget. Even the loan closing was a breeze, with no high pressure sales to buy the extras, just information that would educate us on making our decision without being desperate to sell us add ons. (Like our last experience at another local dealership). Even after the sale, John has been great about answering any questions that have come up. We would definitely recommend Irwins to anyone. More
Great and simple experience. Best price when compared to other dealers and when i came in they honored the price they quoted. I just recommended my brother to irwin hyundai as a result. other dealers and when i came in they honored the price they quoted. I just recommended my brother to irwin hyundai as a result. More
Joe Collie and the staff at Irwin Hyundai were phenomenal to work with!! Not only were they approachable, but honest and fair. We will definitely return and work with them when the time comes for my husban to work with!! Not only were they approachable, but honest and fair. We will definitely return and work with them when the time comes for my husband to get a new vehicle!! More