Irwin Hyundai

Excellent! I came to this dealership very apprehensive and nervous; however, Mr. Frank Cacciatore said he would make my day and he did! I was very surprised at t I came to this dealership very apprehensive and nervous; however, Mr. Frank Cacciatore said he would make my day and he did! I was very surprised at the non-pushiness of Mr. Cacciatore and the understanding he had for my current circumstances. I left this dealership with a car that I am in love with; something that I did not expect to happen! I will be sending my friends and family to Irwin automotive group and to Frank Cacciatore; he made the process buying easy, did not place high pressure on us and worked with us to ensure the best fit all around. I left the dealership smiling; complete opposite as I was when I walked in. More

Great Experience Frank Cacciatore was my salesman and it was the Best car buying experience I've ever had. My situation was difficult,Frank was easy going, knowledgeab Frank Cacciatore was my salesman and it was the Best car buying experience I've ever had. My situation was difficult,Frank was easy going, knowledgeable and honest. Did I just say that about a car salesman? I pray he is still there when I go back for my next purchase. More

Shame on Shamus We had an appointment with Shamus on June 6th my birthday. After e-mailing and phoning we set up an appointment with Shamus to see a new Elantra GT th We had an appointment with Shamus on June 6th my birthday. After e-mailing and phoning we set up an appointment with Shamus to see a new Elantra GT that was advertised on the Internet for $17400. He said it was still available and it would be left out front ready for a test drive. After an 11/2 hour drive we met Shamus who then handed us off to another salesman and we were told we would be well taken care of. We were told by Shamus that the car was at their other annex facility and the salesman would go and retrieve it. Meanwhile we roamed around the lot and our salesman showed my wife and I the features of another Elantra GT. He then disappeared for about 15 minutes inside the showroom. When he emerged, he told us that the car we came to see was sold or actually promised to another dealer. Both my wife and I were disgusted and asked why no one contacted us being the appointment was set the previous day. After roaming around the lot we were shown the car we came to see buried in the rear lot with no sign of a sold sign. The salesman went inside the showroom again and after about 20 minutes my wife and I went in. Our salesman came to us with another offer for the same featured car at a price of $19800. I asked if this was a typical "Bait N Switch" deal and he said that it is what other dealers are asking for the same car and he wondered where that MSRP came from. We told him we were leaving and we wouldn't do business with Irwin and plan on telling others. We feel that the salesman was only doing his job and for some unknown reason Shamus felt that we would buy a car for $2100 more than advertised. What a way to waste a birthday. More

Great Service Irwin Hyundai is a wonderful place for all things auto related - service,parts and sales. I highly recommend Irwin and Matt C at Hyundai location Irwin Hyundai is a wonderful place for all things auto related - service,parts and sales. I highly recommend Irwin and Matt C at Hyundai location More

Wing Install Had wing installed on my car approx: 2 mos.ago. Got car back within a day. However wing leaked, brought it back. Wing leaked about a week later. They Had wing installed on my car approx: 2 mos.ago. Got car back within a day. However wing leaked, brought it back. Wing leaked about a week later. They ordered a new trunk and sent it out to an autobody shop for paint and re-install of wing. Got car back quickly again. Now paint has bubbles. Brought back again. Throughout this whole ordeal the customer service rep Melissa Severance has been great to deal with. They gave me a loaner car each time, and they have strived to make this issue right time and time again. I feel confident that I will give them all my future business. Customer service is excellent in my eyes. Melissa went out of her way to find a web site to help me with my other vehicle that has frame rot...thanks to her above and beyond efforts we found out it's under recall. She saved me tons of money. It's refreshing to see that good customer service still exists. More

Sarah Great place & great service!it was a pleasure working with Frank Cacciatore. Would recommend this dealer ship We will be back here to buy our next v Great place & great service!it was a pleasure working with Frank Cacciatore. Would recommend this dealer ship We will be back here to buy our next vehicle. More

Worth the Extra Drive Looking to purchase a new Hyundai, did the research, and drove 3+ hrs. to make the deal. Understanding a dealer needs to make money to stay in busine Looking to purchase a new Hyundai, did the research, and drove 3+ hrs. to make the deal. Understanding a dealer needs to make money to stay in business we still received a very fair deal with better discounts at Irwin. So unless you buy your car from a dealer sitting in a cornfield with no overhead, please don't expect to get off completely at wholesale. Volume and not as greedy is what we found at Irwin, compared to the 3 other dealers we visited. Frank our salesman was very nice and understanding throughout the process. Never did we feel like we just couldn't stand up and walk out. I guess I mean to say we weren't attacked, and pushed into a deal/car we didn't want with typical sales tactics. Please stop by Irwin Hyundai and give Frank a chance in your search for a new or used car. Try a couple dealers 1st, they go to Irwin and I hope you see the difference we did in sales approach. Thanks, Frank/Irwin More

Best experience at a dealership! Adham Darwish is by far the best sales person I have ever dealt with. Easygoing, courteous, friendly, and no pressure. He gets my business everytime Adham Darwish is by far the best sales person I have ever dealt with. Easygoing, courteous, friendly, and no pressure. He gets my business everytime! More

Awesome service See Craig. He was great to us. My wife and I both bought cars and were driving out the same day. Top notch service. Thanks again Craig See Craig. He was great to us. My wife and I both bought cars and were driving out the same day. Top notch service. Thanks again Craig More

My Trip To Irwin IN Laconia, N. H. My experience at Irwin of Laconia was great, I was fortunate to find Mike DeNauw my salesmen, whom I met at another Hyundai dealership a few years ag My experience at Irwin of Laconia was great, I was fortunate to find Mike DeNauw my salesmen, whom I met at another Hyundai dealership a few years ago. He worked with me and my daughter until we purchased the car we liked. I will more than likely return to Irwin to purchase a newer car in the next few years. We were treated very well and Mike was very helpful to us. I am looking forward to another experience with Mike, when my other daughter, Christina, decides to purchase her new car. Thank you Mike for making it all possible. More