Irwin Hyundai
Laconia, NH
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unprofessional customer service poor customer service as impossible to get in touch with the store directly..as a result my cd was never returned from my trade. I was offered to have poor customer service as impossible to get in touch with the store directly..as a result my cd was never returned from my trade. I was offered to have this replaced as it is not the same More
Primeau purchase Everyone we dealt with was knowledgeable, professional and friendly. Adam Darwish was our salesman and he worked very hard to get the car we wanted at Everyone we dealt with was knowledgeable, professional and friendly. Adam Darwish was our salesman and he worked very hard to get the car we wanted at a good price. More
Unbeatable Pricing Irwin Hyundai was very accommodating with test drives, they wanted to ensure we were truly satisfied with our choice. Low pressure environment! Also, Irwin Hyundai was very accommodating with test drives, they wanted to ensure we were truly satisfied with our choice. Low pressure environment! Also, they delivered the car to us free of charge. More
Like you'd expect from a car dealership No better or worse from any dealership I've been to. We will be getting another car within 6-9 months. Don't know if we will go to same dealership. No better or worse from any dealership I've been to. We will be getting another car within 6-9 months. Don't know if we will go to same dealership. More
Excellent Our family has been purchasing and/or leasing vehicles from Irwin Hyundai since 2013. They are excellent to work with and we will continue to do busin Our family has been purchasing and/or leasing vehicles from Irwin Hyundai since 2013. They are excellent to work with and we will continue to do business with them! More
Great Auto Buying Experience After a rotten experience with Irwin Hyundai a few years back my wife and I were a little weary about giving them another try but after some managemen After a rotten experience with Irwin Hyundai a few years back my wife and I were a little weary about giving them another try but after some management changes we decided to give them a try again after buying four hyundais in the past. We were pleased that we did and we were pleased with the very apparent changes. Good job people. We are loyal customers again and it was because you changed your ways and make the customer feel important and respected again. Nice to see. More
5 Star Experience I normally shy away from reviews but after the experience that I had with Irwin Hyundai and it's staff I had to reply.Having been through this process I normally shy away from reviews but after the experience that I had with Irwin Hyundai and it's staff I had to reply.Having been through this process many times before and the numerous dealerships that I have dealt with over 35 years, Irwin Hyundai is by far the best. Scott Cote and Tim Snow with sales were very professional but also very down to earth. It was like hanging out with a couple of your best friends! Scott Chavanelle in finance, also very down to earth, explained everything fully so that I completely understood all that was being offered.(but not pressured into.) Seeing that I live 1 1/2 hours away, Steve Frateschi in internet sales answered any questions that I had prior to and during my vehicle search. Obviously there were numerous dealerships closer (including 4 Hyundai dealers) but I had my eye set on the Santa Fe and nobody could come close to price and treatment of customers. Chris Irwin should be proud of the staff that he has at Irwin Hyundai! I know a lot of customers say that they will return but they definitely have my return promise! More
Excellent! Scott was very respective to our needs for a car. Made as feel welcome with drinks and popcorn while waiting for car. Because of we leave so far away. Scott was very respective to our needs for a car. Made as feel welcome with drinks and popcorn while waiting for car. Because of we leave so far away. We didn't want to come back for the car. Expland to us about the best deal we could afford for which car and best insentives we were going to receive. Great Sale Man. Thank you again Scott More
awsomeness Bob cote in customer service is a decent guy who looks out for his customer. Thanks bob. Sales team is great as well no preasure, much apreciated. Bob cote in customer service is a decent guy who looks out for his customer. Thanks bob. Sales team is great as well no preasure, much apreciated. More
New car purchase This is the second car I've gotten through Irwin's and I enjoy dealing with them very much. They're very helpful but not pushy. Adham Darwish was my s This is the second car I've gotten through Irwin's and I enjoy dealing with them very much. They're very helpful but not pushy. Adham Darwish was my sales guy this time and he answered all of my questions and explained everything very thoroughly. Scott, in the Finance office, was great as well, explaining everything very clearly to me. The entire process was rather lengthy but Adham was upfront about the time and knowing that made the process that much easier. Everyone from start to finish, from sales to service, were wonderful to deal with. More