Irwin Ford Lincoln Laconia

Had big time issues just after warranty expired... Lloyd at Irwings Ford Service went above and beyond to make sure that my 2015 Transit 350 Diesel was fixed and fixed right. It took a while to get it sorte at Irwings Ford Service went above and beyond to make sure that my 2015 Transit 350 Diesel was fixed and fixed right. It took a while to get it sorted out but they didn't give up and invested much of their own time (partial no charge) to ensure it was right ! Thank you Lloyd and Mechanic Mike and Ed Kelly and Ford Corporate (for stepping up) for getting me back on the Road . I'll be ordering a new 2022 Transit soon.... More

I called this dealership to check on a listing. They told me it was there and I drove up over an hour. It had already sold the previous day. They will lie to you to get you there, even if you drive over me it was there and I drove up over an hour. It had already sold the previous day. They will lie to you to get you there, even if you drive over an hour. More

Called dealer ask for price had to talk to a sales person. Needed all my information to send me a price. Got price price was higher then sticker and they get all rebates. I guess they don't want re person. Needed all my information to send me a price. Got price price was higher then sticker and they get all rebates. I guess they don't want repeat customers. Never call or buy from them again. Waste of time could of told me sticker and all rebates go to irwin More

Had a great salesman in Tom Whitney, he helped me purchase my first car... I absolutely love it. Joshua Glazier was my finance guy. He helped get me a great rate and explained all my services av purchase my first car... I absolutely love it. Joshua Glazier was my finance guy. He helped get me a great rate and explained all my services available to me. More

My husband and I went to look at a new truck that we found on Irwin’s website and when we arrived we were told that there was a “market adjustment” added to the MSRP of the truck of either $5,000 or may found on Irwin’s website and when we arrived we were told that there was a “market adjustment” added to the MSRP of the truck of either $5,000 or maybe $2,000? That’s another word for price gouging. Shame on you Irwin Zone. After that yucky experience, we went to Rochester Ford and ordered a truck that we have to wait for, but we would rather wait than be taken advantage of. Shame on you Irwin Zone. We have since reached out to the BBB, the attorney general of New Hampshire, our U. S. Senator Jeanne Shaheen and Ford Corporate. Maybe nothing will come of our efforts, but maybe one or two people will read this and think twice about doing business with such an unethical company. Oh, & Ford has nothing to do with the “up charge” the woman we spoke with at the consumer office was just as surprised as we were. Shame on you Irwin Zone. More

PLEASANT, CARING AND KNOWLEDGEABLE EMPLOYEES.WE CAME IN PLEASANT, CARING AND KNOWLEDGEABLE EMPLOYEES. WE CAME IN FOR A RECALL FIX ON APPOINTMENT DATE AND THEY WERE READY. IN AND OUT IN THE PROMISED TIME. PLEASANT, CARING AND KNOWLEDGEABLE EMPLOYEES. WE CAME IN FOR A RECALL FIX ON APPOINTMENT DATE AND THEY WERE READY. IN AND OUT IN THE PROMISED TIME. . More

I’d like to start off with the test drive on an 18 F150. I was in the market for a truck and noticed the transfer case was making a weird noise when shifting and the guy is sales I was dealing with didn’t b I was in the market for a truck and noticed the transfer case was making a weird noise when shifting and the guy is sales I was dealing with didn’t believe me until I actually brought him for a ride in it. I was told the truck hadn’t been through service which you’d think they would have before letting a random couple take it for a spin alone. After that we were talking about trading my vehicle in (2017 Ford Focus ST3 carbon fiber package) with very low miles. I got a very low offer and so the sales manager then came to speak with me and telling me they would have trouble selling my vehicle due to the market? Meanwhile it is the Hottest Ford hatch on the market, discontinued and the top of the line model as well. I decided to try another Ford dealership and they actually gave me 3k more for my vehicle and weren’t letting me leave unhappy. They knew what my car was work and how fast it would sell! Irwin Ford in Laconia needs some better sales associates that know how this used car market is right now and what cars will sell and what won’t. I will NEVER go to any Irwin again! More

Awesome people and Awesome deals I worked with Jeremy cates and Josh Glazier they are the best super helpful, I had a great experience at the dealership. cates and Josh Glazier they are the best super helpful, I had a great experience at the dealership. More

Sheamus McNally was a true pleasure to deal with during the entire buying and delivery process. Excellent communication and tremendous service. I recommend Sheamus and the Irwin Team. the entire buying and delivery process. Excellent communication and tremendous service. I recommend Sheamus and the Irwin Team. More

I dealt with bill salta in the quick lane. I told him I was looking for 4 continental pure contact tires for my 2014 Volkswagen Passat he said he would get a price for me and call me back. He called me ba was looking for 4 continental pure contact tires for my 2014 Volkswagen Passat he said he would get a price for me and call me back. He called me back within 10 minutes gave me a great price and scheduled me promptly for the tire installation and 4 wheel alignment. I dropped the car off the night before and he had it all done by around 930 am the next day. Very happy with his follow through he was very pleasant he even filled out the rebate form for me. It was a great experience. Would definitely recommend bill and his team. More