Irwin Ford Lincoln Laconia
Laconia, NH
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I recently had some concerns with my Ford 150 i contacted Irwin and spoke to Lloyd directly. He was informative and helpful with my questions and concerns. Overall i was very pleased with his customer servic Irwin and spoke to Lloyd directly. He was informative and helpful with my questions and concerns. Overall i was very pleased with his customer service he went above and beyond to answer any questions I had. Thank you Lloyd! More
I’m new to the area. I’ve always had my car serviced at Rodman Ford in Foxboro MA and was a little nervous about changing. I stopped in to Irwin Ford to make an appointment for an oil change and tire asses Rodman Ford in Foxboro MA and was a little nervous about changing. I stopped in to Irwin Ford to make an appointment for an oil change and tire assessment on my 2013 Ford Edge. Talked to Lloyd who was professional, personable and set me up with an appointment. When I came for my appointment it was Lloyd who helped me again. He explained how it was all going to go. He called me when my car was ready, answered questions I had about tires and again was very personable. I appreciate the service, his taking the time to help me and answering my questions. I will definitely return to Irwin Ford for my car maintenance. Thank you! More
I just changed dealers and it is a pleasure to find a company that is so well trained in customer service as well as the knowledge of their products. company that is so well trained in customer service as well as the knowledge of their products. More
Left Ford Truck F-250 at the body shop for repairs from an accident and for the service department to do the annual inspection. They coordinated the work internally and completed as agreed. an accident and for the service department to do the annual inspection. They coordinated the work internally and completed as agreed. More
As always, we were treated courteously by the staff at Irwin Motors and Ed Kelley saw that our car was inspected thoroughly. Thanks again Ed Kelley. Irwin Motors and Ed Kelley saw that our car was inspected thoroughly. Thanks again Ed Kelley. More
Brought older Lincoln in for recall.... Service done, and the car was washed vacuumed and ready when they said t would be. What more could I ask for? Good Job. the car was washed vacuumed and ready when they said t would be. What more could I ask for? Good Job. More
Service appt for oil change/tire rotation at 7am. Got there early but my car wasn’t taken in until 7:20. My car was out of the garage by 8 but I patiently waited 20 minutes before asking when i would be there early but my car wasn’t taken in until 7:20. My car was out of the garage by 8 but I patiently waited 20 minutes before asking when i would be ready to go. “Just working on the paperwork”. Almost 10 more minutes before I could check out. Staff were very friendly but 1 3/4 hours for an oil change/tire rotation with a 7am appt time is annoying! More
Real good service , friendly, not a long wait, took my car in on time, paperwork was easy to read, the cost was inexpensive, coffee was good too car in on time, paperwork was easy to read, the cost was inexpensive, coffee was good too More
Bought a 2021 e450 steering wheel was not centered, told me it was not covered under warranty charged $120.00 to center steering wheel never again!!! me it was not covered under warranty charged $120.00 to center steering wheel never again!!! More