Irwin Ford Lincoln Laconia

I've been coming here many years. Purchased my last 4 vehicles from Irwins and had them serviced here, and will continue to do so. I have never had a bad or unsatisfactory experience. I do recommend Irwi vehicles from Irwins and had them serviced here, and will continue to do so. I have never had a bad or unsatisfactory experience. I do recommend Irwin Motors any time I get the chance, which is quite often. Keep up the good work. More

I am pleased to say. That in having cars serviced over 50 years I find that Irwin (The Irwin Zone) is one of the best if not the best dealer I have ever used. I bought my last vehicle from Irwin because of g years I find that Irwin (The Irwin Zone) is one of the best if not the best dealer I have ever used. I bought my last vehicle from Irwin because of good service as well as a good price. The sale person was Glen Buehl. My next vehicle will again will be from Irwin New Or Used. Thanks. More

I recently had a battery put in my 2006 Mustang. My warranty ran out so I had to pay for it. He told me the price for a new battery was 150 dollars. I thought that was a lot of money so he checked to s warranty ran out so I had to pay for it. He told me the price for a new battery was 150 dollars. I thought that was a lot of money so he checked to see if they had any batteries that were on sale. He found one and ordered it for me and told me it would be their the following morning. He called me at 7:15 the next morning and said it was in and that I could come in and he would try to fit me in. I did and I was out 45 minutes later. I told him that I appreciated his help and I was charged only 110 dollars. You have a good group of people there.Keep up the good work. More

It was time to trade. I chgecked out Ford and GM on line. The Wall Street Journal has much praise for Ford-built cars. My father had worked for GM, so, out of "brand loyalty", I went to Chevrolet f line. The Wall Street Journal has much praise for Ford-built cars. My father had worked for GM, so, out of "brand loyalty", I went to Chevrolet first (I was driving a Chevrolet). My wife and I bought two Fords from Irwin in the 1980's and early '90's and had good experiences with the cars and the dealership. I checked out a Chevrolet Cobalt and decided to go to Irwin and check out a Ford focus. Jared Warren met us and we went for a test drive. Jared was very knowledgeable. I decided to "buy". Things looked better than at Chevrolet and the car (Focus) seemed better too. Jared took me through the paperwork. He never pressured me and answered all my questions fully. Dennis Marhefka want through the warrantee and extended warrantee and all those extra features. Again, we were never pressured and everything was explained well. When it was finished, I had a "package" that I was satisfied with and had no "second thoughts" about anything in it. Jared Warren was ill when I picked up ther car, so Erik Faro toook his place. He walked me thgrough the paperwork. Again, he was very knowledgeable and explained exerything fully. I asked him to take a picture of me with my trade-in and he did it cheerfully. The new Ford (Focus) is a great car. I have confidence that the dealership will keep that car on the road for many years (it may outlast GM) as they did with cars I purchased from them before. A great bunch of people are working there. More

Irwin is a great place to go for service or to purchase a vehicle. I just had my truck serviced and was pleased with the work. This was a 30,000 mile service and it was still very reasonable. After they vehicle. I just had my truck serviced and was pleased with the work. This was a 30,000 mile service and it was still very reasonable. After they credited my Ford Advantage Dollars and removed the charge for rotating my tires it was even better. I Purchased the tires there so rotation is free and easy as it is always done in conjunction with regular service. I have always had good expieriences there and the few times things didn't got perfectly they were promptly corrected. More

I brought my vehicle in for service and it was done ahead of schedule. They also had researched my vin and replaced switch that had a recall on it. They offered shuttle service and provided me with a voucher of schedule. They also had researched my vin and replaced switch that had a recall on it. They offered shuttle service and provided me with a voucher good for a free car wash at the local car wash. Professional service has me considering Irwin as the place I will purchase my next car. More

I have been having my cars & light trucks serviced for the past 50 years. I can say without any EXAGGERATION that Irwin has the best fastest & fair service, I have had in my 50 years of having thing done the past 50 years. I can say without any EXAGGERATION that Irwin has the best fastest & fair service, I have had in my 50 years of having thing done that I can not do for my self. The price is lower or competitive than most dealer & service centers. This is also why I bought a new Ford Edge from Irwin. More

I brought my vehicle in for body work. It was done quickly and when they said it would be done. The service from the body shop and they were freindly and helpful. I have delt with Irwins for many yea quickly and when they said it would be done. The service from the body shop and they were freindly and helpful. I have delt with Irwins for many years and have never had a problem. Thank you. Thelma More

Paul has handled each of my service visits. He's been very thorough and patient, and has an excellent grasp of assessing the problem and deciding the action that should be taken. He's very professional, very thorough and patient, and has an excellent grasp of assessing the problem and deciding the action that should be taken. He's very professional, yet congenial. Jeff worked with me on a problem with Voice Sync in my 2008 Eddie Bauer Explorer and also demonstrated a lot of patience. Most recently, I had a problem with the dome light turning on by itself while driving. Paul and I worked on pinning down when it would happen, and then I worked with Brian to demonstrate how to duplicate the problem in the shop. The ignition lock cylinder had play in it causing it to short and turn on the dome light. Yesterday, the lock cylinder was replaced and the problem has been resolved. I believe Brian did the repair, but I'm not certain. Lastly, I should point out that when I purchased the vehicle, my wife and I dealt with Rick John in Sales. He, too, was very professional and really worked to balance his allegiance to the dealership, and his desire to address our needs. Unfortunately, he is no longer with the dealership, however, I have every reason to believe that the Sales department operates with the same ethics that Rick demonstrated during our purchase negotiations. My dealings with the parts department has been excellent, as well. I had numerous dealings with the parts department for my previous explorer (1996 XLT) which I finally parted with after nearly 224,000 miles. They're always willing to take the time to look up installation instructions and very knowledgable in suggesting alternatives, or additional "likely-needed" parts when I was taking care of my 1996. More

Although I am in Schenectady, NY, and Irwin Motors, Inc., is in Laconia, NH, it was worth the trip to purchase from them. The timing of me picking up the new car changed from day to day due to some personal is in Laconia, NH, it was worth the trip to purchase from them. The timing of me picking up the new car changed from day to day due to some personal busines, and Dave Frasca was more than accommodating in keeping up with the changes. Arriving there, I was greeted very warmly and again accommodated while paperwork was filled out and checked. It was an 'uneventful' event as far as the purchase went. Should I purchase another vehicle (Ford Product), I will certainly contact Irwin Motors, Inc. g.v.marmuscak schenectady, ny 12304 More