Irwin Ford Lincoln Laconia
Laconia, NH
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Dave is always very friendly and accommodating. Call when there is going to be more work needed or will cost more. Also, the drivers that take and pick me up are timely and friendly. Linda when there is going to be more work needed or will cost more. Also, the drivers that take and pick me up are timely and friendly. Linda More
My husband and I was walking around the car lot, when salesman Michael Huchins approached us with the upmost friendly attitude. We told Michael what we were looking for and he simply said...have I got a salesman Michael Huchins approached us with the upmost friendly attitude. We told Michael what we were looking for and he simply said...have I got a deal for you and I think its just what your looking for!!! We are proud owners of the 2013 Ford Edge Limited. More
Craig was very friendly and helpful. If my wife or I asked a question and he didn't know the answer he promptly found someone who did. We were very comfortable dealing with Craig. We bought our new truc asked a question and he didn't know the answer he promptly found someone who did. We were very comfortable dealing with Craig. We bought our new truck on 10/14/13. Craig called to make an appointment to make an appointment for us to have extra items that we ordered installed in a timely matter. Once again great job. I can not say enough about your sales manager Steve Bellows. He was extremely helpful during all aspects of the purchase. This is the fourth new vehicle we have purchased from this dealership and people like Steve and Craig are why we continue to do business with Irwin Ford. Thanks again Gary & Sheila Miller. More
So for the last year my wife and I have been trying to get a car and was trying every where but evrywhere we were going we got rejected because I have no credit an score of 0. We got rejected from 9 diffe get a car and was trying every where but evrywhere we were going we got rejected because I have no credit an score of 0. We got rejected from 9 different auto place and we were about to just give up. Until I got a call from Irwin and siad I was preapproved for a car. To be honest I was a little sceptical on it. We decided to check it out anyways. When we got there it felt vary welcoming something I've NEVER felt form other places. We got intrduced to a dealer by the name of Mike D. He was stright forward and didnt beat around the bush. We told him that we needed to finace. After 1 hour he let us take a car we were looking at for a test drive half way through it he told us we were approved and that the car was ours. He did something noone else would and just give us a chance. I would recommind anyone who has bad credit or no credit or if your just looking for a great car with the best dealers Ive ever meet. Irwin is the place to go. Ask for Mike D. More
We have had great service with Irwin Zone for over 30 years. The people we have dealt with whether in service or sales have always been very helpful and polite. years. The people we have dealt with whether in service or sales have always been very helpful and polite. More
Service was great. Ray was helpful every step of the way. Called me to let me know what was needed for inspection and at what stage different things were at. Told me tires would pass but at the stage he woul Called me to let me know what was needed for inspection and at what stage different things were at. Told me tires would pass but at the stage he would recommend replacements. Glad for this info as winter is coming and new tires would be optimal. Accurate info as to completion time and wrapped things up quickly once car was finished. All staff was friendly, courteous, and smiling. Very organized well run outfit. I'm a previous Irwin Toyota owner and very happy they will care for my Subaru now that the Subaru dealership moved out of town. Excellent service- thanks to Ray and all. More
I will start off with I like going to a dealership as much as most people like going to the dentist but my experience with Steve and Ray has been exceptional! I purchased a 2013 F350 dump truck from Ste much as most people like going to the dentist but my experience with Steve and Ray has been exceptional! I purchased a 2013 F350 dump truck from Steve and he did everything in his power to make the experience a pleasant one and to get us in and out as fast as possible, while still making sure to cover everything about the vehicle and purchase. At the time I was also looking at another truck at another dealership but the package and service Steve put together sold the truck. Shortly after having the truck we noticed wear on the front tire that wasn't normal and we called for service. Although we had a bit of a stumble in the beginning Ray Landry stepped in to make sure we were not only satisfied this time but that we would be in the future as well. He even offered to pick up the truck and bring it in as he lives in the same town as myself. This reminded me of the commercials for the bank that "goes way beyond" the call of customer service! Not only am I extremely happy to have found this team to work with I have even been back peeking on the inventory as we have one if not two more trucks that need replacements and I am a DIE HARD FORD fan. Thank you for making my experience much better than going to the Dentist! I look forward to my next purchase with Irwin Motors, Laconia, NH More
I 've always gotten my car service here and the service is alway quick and speedy. I had David Piper as the service rep. his knowledge and experience far exceeds anyone there . I was very impress service is alway quick and speedy. I had David Piper as the service rep. his knowledge and experience far exceeds anyone there . I was very impressed by his professionalism . More
I called Gene and left a message, and he returned my call by the end of the day! I told him I was looking for an F250, red and no frills not even electric windows. We talked about price, we had a price in mi by the end of the day! I told him I was looking for an F250, red and no frills not even electric windows. We talked about price, we had a price in mind and Gene was spot on. He's honest and we found that quite nice. He searched, found one and within the week it was there. We set an appointment that was good for us, it was later in the day but he didn't mind staying later. While we were doing paperwork we chatted about things we had in common, like hunting, which made the time seem to fly by. The truck was perfect, exactly what I wanted, delivered when promised, clean and shinny and the price was just what I hoped for. All and all a good experience and I can honestly say I'll be back to purchase my next truck. Thanks Gene! More
Awesome customer service.Nate Anderson was an awesome salesman.everyone is so friendly and helpful. service department is very good as well.I would recommend them. salesman.everyone is so friendly and helpful. service department is very good as well.I would recommend them. More