Irwin Ford Lincoln Laconia

Service My husband, daughter and I were on vacation in New Hampshire when we had engine problems. We were fortunately towed to Irwin Motor group and into the My husband, daughter and I were on vacation in New Hampshire when we had engine problems. We were fortunately towed to Irwin Motor group and into the good hands of Gary Stohl in service. It took 3 1/2 weeks to ultimately have the engine replaced. Gary stayed in touch with us every step of the way. He returned phone calls and was remarkably patient as our frustrations increased. Most delays were caused by our extended warranty insurance company but Gary was on the phone to them and I truly felt he fought for the replace the engine that he and the machanic felt we needed even when the insurance company didn't. Gary was very kind, considerate, polite and above all patient. I would recommend this dealer and particularly Gary. I wish they were closer (we live in Tennessee) so we could regularly do business with them. More

First Time Customer After looking at numerous used vehicles online that would be suitable for my daughter's first car we found the best deal at Irwin. We drove an hour t After looking at numerous used vehicles online that would be suitable for my daughter's first car we found the best deal at Irwin. We drove an hour to see the car and take it out for a test drive. Scott Hayward was our sales rep. and he did everything he could to make sure we were happy customers. He was very friendly & knowledgeable. I would recommend this dealership to anyone looking to purchase a used vehicle. More

purchased new toyota just purchased a new Tacoma. I dealt with Howard Cullen, this was an out of state transaction and Howard made it as simple as possible. He was very p just purchased a new Tacoma. I dealt with Howard Cullen, this was an out of state transaction and Howard made it as simple as possible. He was very professional and friendly. I would definetly purchase more vehicles from Howard. Thanks for a great and easy transaction Joe from N.Y More

Excellent service experience If you need automobile service, the Quick Lane Center affiliated with the Irwin Group and managed by Bill Salta and Chris Weaver comes highly recommen If you need automobile service, the Quick Lane Center affiliated with the Irwin Group and managed by Bill Salta and Chris Weaver comes highly recommended. I use this well run facility for all of my basic car needs. Recently, I had both my wife's and my car serviced. I experienced on time appointments, polite employees, comfortable waiting area, and quality technician supported servicing. Chris Weaver made sure that everything was completed on time and as needed. Finally, he carefully provided a review of the comprehensive technician checkup report highlighting the automobile's state of condition. I'll go nowhere else. Check out Quick Lane More

Dummy Light Delemma Had a bunch of dummy lights go on in my Ford Escape, It was an Air Bag module, and covered by the warranty so just waited for the part to come in, put Had a bunch of dummy lights go on in my Ford Escape, It was an Air Bag module, and covered by the warranty so just waited for the part to come in, put in, and everything is all squared away, Bob kept me updated on how it was going along and when it was ready to go. He's a nice guy. More

Scott Hayward was very informative and helped us greatly. We had made a decision as to what vehicle we preferred and he guided us into a vehicle that better suit our needs. His choice was far wiser than ours We had made a decision as to what vehicle we preferred and he guided us into a vehicle that better suit our needs. His choice was far wiser than ours. More

Absolutely Fantastic Courteous Service Brought my 2005 Taurus (wouldn't shift out of 1st) in on the 22nd. Had two days to get out of our rented cottage in Holderness and back to Mass. Assi Brought my 2005 Taurus (wouldn't shift out of 1st) in on the 22nd. Had two days to get out of our rented cottage in Holderness and back to Mass. Assistant Service Manager Gary Stohl said he would do what he could and he did. Friday the 24th the car was fixed and was told what was wrong and what was done. Thanks Gary Stohl. I did not get the technicians name. More

service work We had our Navigator L serviced at Quick Lane today, 7/25/2015. Job was well done and in a very timely fashion, we especially liked Bill Salta, he is We had our Navigator L serviced at Quick Lane today, 7/25/2015. Job was well done and in a very timely fashion, we especially liked Bill Salta, he is very knowledgeable ,friendly and is very pleasant to work with. We are happy he is at Irwin Motors. Mary and John Lopez More

Outstanding Customer Service The Irwin Dealership earns a 5 star rating from me! We had the very fortunate experience of working with Bob Travers. He understood our needs and wo The Irwin Dealership earns a 5 star rating from me! We had the very fortunate experience of working with Bob Travers. He understood our needs and worked with us to ensure we purchased a vehicle that was the perfect fit for us, our budget and our family! I will highly recommend Irwin and Salesman Bob Travers to anyone I know that is looking for a car! Bob truly cared about us as people and our needs - a rarity in the car business in this day and age! An OUTSTANDING car buying experience all the way around. THANK YOU :) More

B. & J. from Moultonborough, NH We purchased a 2012 Ford Fusion Hybrid recently and, again, were pleased to have Bob Travers as our sales person. No pressure here and Irwin Motors wi We purchased a 2012 Ford Fusion Hybrid recently and, again, were pleased to have Bob Travers as our sales person. No pressure here and Irwin Motors will be our dealership from now on. They go above and beyond the average dealership. They really care about their customers. Thanks Irwin Motors. We will for sure recommend you to friends and family. The dealership, alone, is worth working with, but we would highly recommend you ask for Bob Travers. He's a great guy to have in your corner. More