Irwin Ford Lincoln Laconia

30,000 miles maintenance check-up My vehicle service was completed in a timely manner, and service person, Jim O'Keefe, who took care of me, was polite, informative, thorough and helpf My vehicle service was completed in a timely manner, and service person, Jim O'Keefe, who took care of me, was polite, informative, thorough and helpful in setting up an appointment for a Ford Recall issue. I have been an Irwin customer for over 10 years and have never had a negative experience with anyone I've dealt with. More

Certified happy customer I'm sure glad Bob Travers was the first salesman to greet me at Irwin Ford. My experience buying a certified pre-owned Ford Edge for my wife was hands I'm sure glad Bob Travers was the first salesman to greet me at Irwin Ford. My experience buying a certified pre-owned Ford Edge for my wife was hands down the best car buying experience I've ever had. First off, their price was lower than anyone else's in NH, and the vehicle was immaculate. On top of that Bob was very thorough in explaining to us all the details and benefits surrounding purchasing a certified pre-owned Ford. On the day of purchase he even took 30 extra minutes of his time to go through all the features of the vehicle and make sure my wife felt comfortable using the new sync system, touchscreen navigation, and basically every button in the vehicle. He even paired Her iphone to the car via Bluetooth. Thanks for going above and beyond Bob. More

They take care of my older vehicles affordably. Between my '02 F550, '06 F350, Brimar Trailer and '04 Jeep Wrangler the service team of Jim O'Keefe, D. Rugg, Travis Houghtailing, Christopher Otte, M Between my '02 F550, '06 F350, Brimar Trailer and '04 Jeep Wrangler the service team of Jim O'Keefe, D. Rugg, Travis Houghtailing, Christopher Otte, Michael Wood and Ron O'Connor have kept my vehicles up and running and in a timely fashion, even when I may limp the truck in. Jim O'Keefe and Michael Wood always explain the issues at hand and any options (if any) to the repairs/service needed. If I have any questions or concerns, Ron O'Connor is right on it and always available. More

Im a college student, and bought my first new car Steven dudley with Irwin helped me on the 23rd of setpember and my experience was wonderful! He was super understanding and helped me through the who Steven dudley with Irwin helped me on the 23rd of setpember and my experience was wonderful! He was super understanding and helped me through the whole process. He didn't make me feel as though I was too young he was understanding and I ended up with a Honda civic 2012! Thanks so much! More

Customer service I cannot say enough about the excellent customer service I received at Irwin motors today. Bill Salta was superb in setting up my appointment for ne I cannot say enough about the excellent customer service I received at Irwin motors today. Bill Salta was superb in setting up my appointment for new tires and an oil change and completing that work in a timely manner. I appreciate the considerate service as it lessens the stress of keeping vehicles maintained . The waiting area is also a very pleasant space to spend the wait time. Thank you. Linda z More

Leasing Great experience for my leasing. Bob Travers was so helpful and it made for a very pleasant experience. Would recommend him to friends. Have done ma Great experience for my leasing. Bob Travers was so helpful and it made for a very pleasant experience. Would recommend him to friends. Have done many leases, but not at this agency. Great to do business with. More

Emergency Service / Had car towed to Lloyd I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises m I follow Service representatives. Lloyd Miles knows my car and what I expect for service. He sees to my instructions being carried out and advises me on what future needs are for continued car reliability. Ken Haley More

service Scheduled oil change tire rotation, inspection. Needed tires, rear rotors pitted,rust. A very expensive day. Came in at 2 pm left 5 pm all fixed, new Scheduled oil change tire rotation, inspection. Needed tires, rear rotors pitted,rust. A very expensive day. Came in at 2 pm left 5 pm all fixed, new tires, rear brakes, inspection, oil change. At least the customer service I received was exemplary. The service advisor was most helpful through the process with an emphasis on safety the most critical of all in my perspective. He got it done on a Friday afternoon. More

Regular Scheduled Service I always bring my truck to Irwin because their service crew is the best. I've known Bob Abbott for over 5 years and he is great. He is friendly and v I always bring my truck to Irwin because their service crew is the best. I've known Bob Abbott for over 5 years and he is great. He is friendly and very professional. He always has a smile for the customer and he really knows his stuff. I have also been helped by Gary and others over the years. The entire crew is awesome, and I never doubt the quality of the actual service either. Their mechanics and technicians are among the best. My only wish is that they could service my Harley too! More

Repair and Servicing of Jaguar Leaving our FL home and about 200 miles into the trip, the "Engine Light" came on. We came onto to Laconia anyway. Car is 2003 Jaguar X-Type. Irwin Leaving our FL home and about 200 miles into the trip, the "Engine Light" came on. We came onto to Laconia anyway. Car is 2003 Jaguar X-Type. Irwin AG Service Advisor Gary Stohl, listened, took my info and we set up the appointment for the repair. All was as said by Gary - service, cost, repair time. All Great. As the Jag was later due for 100k Service, I took it IAG QuickLane, and Chris Weaver took the most excellent care of our 'Kitty' Car. GREAT SERVICE, BEST PRICE and all most friendly of people all around. THANKS Chris. We are fortunate to have Irwin in Laconia. Over the past 5 years Irwin also did the best of service and taking care of our two other vehicles - a 2004 Prius and a 2012 Prius. The BEST. More