Irwin Ford Lincoln Laconia
Laconia, NH
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Poor repair service quality I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and my steering pushed all the way down. I wouldn't think that coming from a Ford dealership service I would have to inspect my truck after it was repaired. I was also displeased with the fact after the part on my truck was replaced that it was not fully tested and verified that everything worked properly. It did not and I had to drop off my truck again the next day. On the key drop off form I specifically wrote to make sure that my steering wheel gets relocked after the service. It again was not, again. I would recommend that you fully inspect your vehicle before you leave the dealership after a service. More
recall Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. More
Sales Our salesman Bob Travers was great. Bob made the purchase of our Ford Explorer very pleasurable. Bob is down to earth, a great listener, takes time wi Our salesman Bob Travers was great. Bob made the purchase of our Ford Explorer very pleasurable. Bob is down to earth, a great listener, takes time with you and answers your questions. Bob explained all the features of the Explorer until we were comfortable. Hard to find a Salesperson today who genuinely cares about the customer. Irwin's is very lucky to have Bob Travers. More
Great experience buying a new Ford Edge This is our third new car from Irwins. Scott Hayward and Dave Foster made buying the car easy. Scott gave us no pressure, was helpful, courteous, an This is our third new car from Irwins. Scott Hayward and Dave Foster made buying the car easy. Scott gave us no pressure, was helpful, courteous, and informative while finding the car that we wanted. Dave Foster patiently took time to explain all the bells and whistles in the car. He answered questions and made picking up the car easy. The dealership was very busy on Black Friday but Dave did not rush us. More
Good Luck on Friday the 13th! After 340,000 miles on our 2001 Honda Odyssey van, we were looking to finally replace it. Irwin Auto was always a place people recommended and now I w After 340,000 miles on our 2001 Honda Odyssey van, we were looking to finally replace it. Irwin Auto was always a place people recommended and now I will be able to do the same. We are now driving a 2008 Toyota Sienna and could not be more pleased with how the vehicle was represented when we first saw it and, especially, offered at a price that was comparable to a private party sale. We appreciated the good work of Howard Cullen, our sales person, who was able to make this purchase a pleasurable one - always responsive and straight forward. We look forward to many long years with our new van and will most certainly send others to Howard Cullen and Irwin Automotive! Neil from Warner, NH More
2015 Ford Escape purchase We have been purchasing cars from Irwin for 26+ years. This is the sixth car we have purchase from Irwin. That says it all. Always friendly and help We have been purchasing cars from Irwin for 26+ years. This is the sixth car we have purchase from Irwin. That says it all. Always friendly and helpful and the pricing is the best. Howard was great to work with. Alan More
Helpful on Halloween I stopped in to research possible cars to lease and Scott Hayward was extremely helpful. He answered questions patiently, and open all possibilities. I stopped in to research possible cars to lease and Scott Hayward was extremely helpful. He answered questions patiently, and open all possibilities. I was just comparison shopping, but ended up signing a lease because the Irwin's team did such an awesome job and provided the most competitive rate. Looking forward to many happy hours of driving in my new Camry. More
Great service from great people!! I recently purchased a 2008 Toyota RAV4 from the Irwin Automotive Group and the service was impeccable!!! Scott Hayward was masterful at helping me f I recently purchased a 2008 Toyota RAV4 from the Irwin Automotive Group and the service was impeccable!!! Scott Hayward was masterful at helping me find the vehicle of my choice and walking me through the entire process to a seamless purchase from start to finish. I would highly recommend these guys, especially Scott, to anyone looking for a new or used vehicle!! More
Nail in my tire Thanks for getting back on the road so quickly. The staff are friendly and polite and the service is great and always do when promised. Thanks for getting back on the road so quickly. The staff are friendly and polite and the service is great and always do when promised. More
90,000 MILE SERVICE AND NORMAL 5,000 CHECKUP SERVICE PROVIDED AND WORK DONE THRU MY ADVISOR LLOYD MILES WAS ,AS EXPECTED, DONE AND DONE PROFESSIONALY. BY WORKING WITH ONE ADVISOR ONLY I HAVE DEVE SERVICE PROVIDED AND WORK DONE THRU MY ADVISOR LLOYD MILES WAS ,AS EXPECTED, DONE AND DONE PROFESSIONALY. BY WORKING WITH ONE ADVISOR ONLY I HAVE DEVELOPED A REPORE OF TRust in MR. MILES. THANK YOU IRWIN MOTORS FOR EXCEPTIONAL EMPLOYEES! More