Irwin Ford Lincoln Laconia
Laconia, NH
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Last Sunday my engine light came on in my Ford Mustang, so I drove it immediately to Irwin Motors. On Monday morning I received a message from Ed Withrow, Assistant Service Manager that I needed a throttl so I drove it immediately to Irwin Motors. On Monday morning I received a message from Ed Withrow, Assistant Service Manager that I needed a throttle body and he would order it and it would take a couple of days to get it in. On Thursday I received a call that my car was all ready and I could pick it up. It runs great again. I would like to thank Irwins, Ed Withrow and Adam Memmolo. More
I had been doing some research, on a used vehicle, that was in my price range with specific features. I had never visited Irwin Automotive Group but their website was the first one that I had visited. I was in my price range with specific features. I had never visited Irwin Automotive Group but their website was the first one that I had visited. I decided to visit the dealership, walked in, there were a few sales reps available, I was greeted with a hello and when there was a brief moment of silence Acadia Laraway spoke up asking if she could help me. I was specific on where I wanted my payment range and what vehicle I wanted to test drive. I had a vehicle to trade, which I received a fair trade in offer, Acadia was in contact with the person in finance who was able to show me what my payments would be with the different loan terms and different down payments. The process was very smooth, and I left that afternoon with my new to me vehicle. I would definitely recommend this dealership and Acadia as a sales rep. More
I was very pleased with my experience in purchasing a car at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and d at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and discovered that was not the case, I was not happy, but Howard Cullen handled the situation graciously without being condescending or making me feel like the whole thing was my fault. He asked me what we were looking to spend and the specs we needed on a car and came up with three options that we could take that day. He was a pleasure to work with and made the process very easy. The finance manager was a little pushy, but aren't they all? I highly recommend the dealership. More
had body work 5 stars or better as for the rest of the service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you I bought 3 new trucks from them have perfect credit and unlimited wealth, but will never ever go back to those creeps and would warn anyone whos looking to beware the bodyshop is the total oppisite 5 star lincoln sevice id give a 1 star to More
Had a car die very unexpectedly and we were scrambling ! Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple hours came up with 3 vehicles for us to consider... but with things the way they are now and vehicles moving at the speed of light, before we could react two of them were already sold ... but he snagged the third one for us and it's ABSOLUTELY A PERFECT FIT ! It's a 2021 Toyota 4Runner with very low miles and we couldn't be happier !! If you ever want someone who goes over and above, and gets you what you need, despite tremendous challenges in the market, contact Craig LaChapelle because he is the best !!! More
My wife has purchased 2 car previouly and has been very happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. W happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. We left with a great truck and a decent payment. Thank you so much. More
I recently sold my vehicle to Irwin Automotive and was offered more than the KBB estimated value. I also bought a vehicle to replace the one I sold. The salesperson who sold me the vehicle was Mark Cherto offered more than the KBB estimated value. I also bought a vehicle to replace the one I sold. The salesperson who sold me the vehicle was Mark Chertok who was fantastic to deal with. I would absolutely recommend Irwin Automotive to anyone looking to buy or sell a vehicle. More
Steve Pouliot is awesome. He was super cordial and extremely patient with us, including my very demanding partner. I recommend that you ask for him personally extremely patient with us, including my very demanding partner. I recommend that you ask for him personally More
Once again Lloyd and the service team has another truck ready for winter. We purchase and service with Irwin Ford, couldn't be happier with my visit. ready for winter. We purchase and service with Irwin Ford, couldn't be happier with my visit. More
Lloyd in service takes care of all of my trucks. He was great at updating me on the status of the truck in service and what is covered under the warranties. I can't thank him enough for working with us t great at updating me on the status of the truck in service and what is covered under the warranties. I can't thank him enough for working with us to keep my fleet on the road. More