Irwin Ford Lincoln Laconia

Worth the trip! Finally a great vehicle shopping experience! Scott Hayward was excellent...knowledgeable, not pushy, understanding of our needs and sincere. By far Finally a great vehicle shopping experience! Scott Hayward was excellent...knowledgeable, not pushy, understanding of our needs and sincere. By far the best car/truck shopping experience we have encountered, so Irwin Automotive Group will be our first stop when it's time for our next vehicle. It was well worth the drive. Thanks again Scott! Kirk & Sue More

Very good service What a deal I got from Irwin's Motors, I have been buy from them for years and I am very happy with all the employees I talked to today What a deal I got from Irwin's Motors, I have been buy from them for years and I am very happy with all the employees I talked to today More

Got a great deal on Lincoln CPO MKZ What a deal I got from Irwin Motor Group. I had been looking for a Lincoln MKZ certified car and had been looking allover New England for the right p What a deal I got from Irwin Motor Group. I had been looking for a Lincoln MKZ certified car and had been looking allover New England for the right price, color and options. I could not believe the price that I got at Irwin, $4K below KBB CPO pricing. Worked with the sales guy, Chris Kelley, he was fantastic. I Iive in Massachusetts and Chris had the car delivered to me. Awesome experience at Irwin. More

Best Car Buying Experience I worked with Stacey Clark at Irwin looking to do the impossible. I had a vehicle that had 220k miles on it and I still owed money on. I really wanted I worked with Stacey Clark at Irwin looking to do the impossible. I had a vehicle that had 220k miles on it and I still owed money on. I really wanted to get into something new with a warranty because I drive a lot for work. My wife and I met with Stacey and told her we were limited on time but wanted to see if this could be done. She quickly listened, took our info and had us on our way while she worked behind the scenes for us. In less than 24hrs we had a response from Josh in finance letting me know they were able to get it to work! By the time I got to the dealership Stacey and Josh were ready for me so I didn't have to wait and I was signed and on the road in less than an hour. There was NEVER any pressure to buy and it was my most relaxed and comfortable car buying experience ever. I highly recommend Stacey Clark and Irwin auto group. Everyone was GREAT! -Paul Picard More

Purchase a vehicle from Chris kelley I am very happy that I drove 3 1/2 hours to purchase my vehicle from Chris Kelly at Irwin in Laconia, NH. Chris was very patient & low key. He listene I am very happy that I drove 3 1/2 hours to purchase my vehicle from Chris Kelly at Irwin in Laconia, NH. Chris was very patient & low key. He listened to me, answered my questions & never made me feel pressured or rushed. This was by far the easiest and fairest auto purchase that I've ever made. Finances were exactly as expected, with no last minute surprises. Without hesitation, I would recommend Chris Kelley at Irwin Automotive to a friend or relative. I began my search and negotiations on line and by phone with Kristina Cassidy. She was my first contact with Irwin. It was because of my pleasant and easy conversation and negotiating with Kristina that I drove all the way to Laconia. Kristina and Chris make a great team, I recommend them highly. More

Forever a customer Chris Kelley has helped myself, my boyfriend and friends of his walk away into vehicles we love. He is so personable, definitely different than most s Chris Kelley has helped myself, my boyfriend and friends of his walk away into vehicles we love. He is so personable, definitely different than most sales persons i've encountered in the past. He made the process so easy, and was willing to work with the payment I wanted and a reasonable interest rate. I have wanted my car for a while now and no other dealership was willing to help me out as far as searching for good interest rates, pricing, etc. With the help of another sales person, Craig, they both made it possible and I couldnt be happier with the outcome. 10/10 would recommend these gentleman and this dealership. I will never go elsewhere again. More

No Customer Loylaty We have been loyal customers of Irwin's for more than 20 years. Recently attempted to purchase another vehicle, this time a used vehicle. We found one We have been loyal customers of Irwin's for more than 20 years. Recently attempted to purchase another vehicle, this time a used vehicle. We found one to fit our needs and made an honest offer. Because this vehicle just arrived, Irwin's turned down our offer in case someone else was willing to pay the inflated price. 45 days later the vehicle is still on their lot and at a price that is now less than our original offer. They failed to make a quick sale and move inventory, lost a long term customer and provided the sale to a larger competitor in Manchester. Top it off the vehicle is still sitting on their lot. They want customer loyalty but refuse to give their customers any. It's all about a dollar and not a customer. More

Friendly, amazing deal. Great people! Scott Hayward is so easy to talk to, and deal with. Always goes above and beyond for his customers! Excellent experience! The staff at Irwin Motor are Scott Hayward is so easy to talk to, and deal with. Always goes above and beyond for his customers! Excellent experience! The staff at Irwin Motor are great people who care about what's best for you as a customer, Not just in making a deal! More

Best deal I could find anywhere. I worked with Bob Travers to purchase a 2010 F150 and trade in my 1998 F150. I traveled a couple hours to get to the dealership and Bob worked with me I worked with Bob Travers to purchase a 2010 F150 and trade in my 1998 F150. I traveled a couple hours to get to the dealership and Bob worked with me ahead of time, giving the truck a good once over and reporting it's condition back to me, in a fair and honest manner. Looking over the truck myself, I felt that it's condition was as advertised. They didn't budge on the price, but they did provide me with the presale inspection sheet, which verified that they had put about $2500 into the vehicle (new tires, brakes, struts, etc) before putting it out on the lot. Bob was able to secure financing for me and I was able to drive home with my new truck that afternoon. My only criticism, and it's minor, had to do with my trade in. I wasn't given much for my old truck ("the old gray mare she ain't what she used to be" routine), only to find that they listed it wholesale, the very next day, for more than double what they gave me in trade in. On balance, overall, a very good experience. More

Great sales experience The sales person was extremely helpful and made the experience quick and easy. The process took no time at all and they found the right payment that The sales person was extremely helpful and made the experience quick and easy. The process took no time at all and they found the right payment that worked for me. I definitely recommend Irwin Ford! More