Irwin Ford Lincoln Laconia

2017 Explorer recall and inspection Dealer was very helpful and completed the work timely. I would highly recommend using Irwin Ford. They completed the recall and did my inspection wh Dealer was very helpful and completed the work timely. I would highly recommend using Irwin Ford. They completed the recall and did my inspection which was a great help. More

Exceptional Professional, fast and courteous with competitive pricing. I walked in for an oil change, tire rotation, wiper replacement and a multipoint inspectio Professional, fast and courteous with competitive pricing. I walked in for an oil change, tire rotation, wiper replacement and a multipoint inspection. They honored all current coupons even though I did not physically have them printed. They did not try to sell me a bunch of stuff I didn't need and were upfront and honest about the condition of my vehicle. The waiting room is great, comfy chairs, plenty of entertainment to pass the time, computer room and beverage station, what else could you ask for. They also have a play room for children should you come with your toddlers. The wait was a little longer than I had anticipated but they were busy and I did not get there as early as I had planned. I honestly did not mind the wait with everything to do in the comfortable waiting area provided. All in all one of the best service centers I have ever been to. I will continue to use Irwin for all of our vehicle's needs from here on out. I highly recommend them. More

Attentive to my issue Bought my Pre Owned Certified Explorer in July. Have put on 7000 miles since I purchased it so well within my 12 month/12,000 mile warranty and what I Bought my Pre Owned Certified Explorer in July. Have put on 7000 miles since I purchased it so well within my 12 month/12,000 mile warranty and what I THOUGHT was covered. ( I also purchased an Extended warranty that goes up to 100K) My daughter tried to use the heat in the back and it didn't work so I brought it in and was told it was the module. Because I was outside of the original 3 year/ 36K warranty I had a deductible to fix it even though it was pre certified etc. Ed Kelly helped me immensely and I can't thank him enough for his assistance! He was excellent! Ed was extremely professional as well as personable, approachable and easy to talk to. He sincerely listened to me and my concerns! Thanks a million Ed for all of your help! Greatly appreciated! More

Attentive to customers needs This is my second time buying with Glenn Buehl at Irwin's. Want to know why? Because Glenn listens to what I'm interested in for vehicle features and This is my second time buying with Glenn Buehl at Irwin's. Want to know why? Because Glenn listens to what I'm interested in for vehicle features and wastes no time finding me the best fit. He sure knows all the new bells and whistles and vehicle can offer! Thanks Glenn for finding me my perfect car! More

Satisfied Ken Brace, Service Adviser gave us Excellent service, helped us a snow tire selections and Inspection sticker was prompt. Great staff. Tx to everyone Ken Brace, Service Adviser gave us Excellent service, helped us a snow tire selections and Inspection sticker was prompt. Great staff. Tx to everyone @ Irwin's More

Very Good,Thank You Susan & Lenny Susan Hunt was extremely helpful, Probably the best sales person We've ever dealt with I'll give her on a scale of 1 to 10 a 15. Then there's Lenny in Susan Hunt was extremely helpful, Probably the best sales person We've ever dealt with I'll give her on a scale of 1 to 10 a 15. Then there's Lenny in finance, he deserves a 14, Very helpful but Susan was the best. My only complain would be who ever, or where ever they washed our vehicle, was terrible we had to stop, and wash the windows, it was late, dark and hard to see on coming vehicles, it turned out to be the inside of the windshield. And we were traveling back to Wells Maine. More

Great staff consideration and communication. Mr. Salta and his staff do a great job and always communicate and make the visit personal. I never feel just like another person who walked through th Mr. Salta and his staff do a great job and always communicate and make the visit personal. I never feel just like another person who walked through the door. More

Excellent service. The service department goes above and beyond. I am so grateful that they have my car ready so my dog can have his insulin shots on time. The service department goes above and beyond. I am so grateful that they have my car ready so my dog can have his insulin shots on time. More

Great deals, good selection! Went there looking for a Super Duty and was pleasantly surprised by the selection and set up of their trucks. After the purchase Glen was very thoroug Went there looking for a Super Duty and was pleasantly surprised by the selection and set up of their trucks. After the purchase Glen was very thorough in going through the features of my truck. Very courteous staff and would recommend to anyone. More

Great asset to the lakes region, fast easy buying process Thanks to Joshua Beachum and Dennis Marhefka for the fast and easy transaction of my new F-250 after the big wind storm brought a big pine down on my Thanks to Joshua Beachum and Dennis Marhefka for the fast and easy transaction of my new F-250 after the big wind storm brought a big pine down on my old truck. Professional staff that i recommend to anyone looking for a new auto. More