Irwin Ford Lincoln Laconia
Laconia, NH
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Oil change tire rotation First time using the Quick Lane. Didn’t have an appointment, Bill Salta is always the best took me right in after the lunch break. Took less than 45 First time using the Quick Lane. Didn’t have an appointment, Bill Salta is always the best took me right in after the lunch break. Took less than 45 min while I waited for oil change and tire rotation. More
service Service was great - very accommodating and prompt. Staff were friendly and a pleasure to deal with. Even though we live 40 minutes away we will still Service was great - very accommodating and prompt. Staff were friendly and a pleasure to deal with. Even though we live 40 minutes away we will still return for service. More
Saturday the 11th I just purchased a 2018 F-250, Gene Meier was my salesman. The whole process from start to finish was hassle free and a pleasure to work with Gene and I just purchased a 2018 F-250, Gene Meier was my salesman. The whole process from start to finish was hassle free and a pleasure to work with Gene and the staff at Irwin’s. More
Polite Friendly Professional My brakes were making a horrible noise so brought the car in for service. Getting the appointment was quick and easy. My problem was quickly diagnose My brakes were making a horrible noise so brought the car in for service. Getting the appointment was quick and easy. My problem was quickly diagnosed and the brakes were replaced. I was just arriving home when the Ford service manager called to tell me he'd found my Kindle and he told me he'd hold on to it for me until I could stop by for it. Very nice of him to call me at the end of a long day rather than waiting for me to realize I'd left it behind. The people in the service department are friendly, polite and professional with both good news (Kindle found) and not so good news (new brakes needed) More
Professional and Flexible I made an appointment for an oil change and managed to show up an hour early. The Service Department was very accommodating, and I was done and out be I made an appointment for an oil change and managed to show up an hour early. The Service Department was very accommodating, and I was done and out before my scheduled time even arrived! I also received a lengthy list of other things they checked, including windshield damage (there was none), tire pressure (all good) and many other inspection points I would not think to ask for myself. That and a certificate for a car wash! Fantastic. The people I dealt with were professional, friendly, and efficient. Thanks to all involved! More
First car lease Yesterday when trading my vehicle, I was undecided on whether to lease or purchase another one. Erik Faro and the team provided all the information ne Yesterday when trading my vehicle, I was undecided on whether to lease or purchase another one. Erik Faro and the team provided all the information necessary to make the best decision for me. More
Easy Peasy. I just purchased a new 2018 F250. (and my 5th truck) from Iwrin. Steve Pouliot made the process easy and pain free. Hopefully this will be my last tr I just purchased a new 2018 F250. (and my 5th truck) from Iwrin. Steve Pouliot made the process easy and pain free. Hopefully this will be my last truck! More
Howard Cullen, true profesional I recently leased an F-150 Pickup truck from Irwin, my Sales Rep.man was Howard Cullen who went above and beyond to work a great deal for me. There wa I recently leased an F-150 Pickup truck from Irwin, my Sales Rep.man was Howard Cullen who went above and beyond to work a great deal for me. There was no pressure, no surprises. The experience was professional and very comfortable. I would highly recommend Howard to anyone looking to buy or lease a new or Pre-Owned vehicle. John Noyes More
Once again, Irwin Ford builds my confidence in them! My 7 year young F150 was telling me it had brake issues. Irwin Ford checked them out thoroughly & restored my confidence in the truck and them. I ocai My 7 year young F150 was telling me it had brake issues. Irwin Ford checked them out thoroughly & restored my confidence in the truck and them. I ocaisionally pull a trailer with two horses. The brakes have no margin for error with this load. I now feel good about porting our horses!!! Thank you!! More
very efficient and focused dealership has always provided me and my vehicle with great care. They work efficiently to minimize my time waiting. They are the only dealership th dealership has always provided me and my vehicle with great care. They work efficiently to minimize my time waiting. They are the only dealership that I will allow to service my vehicle. More