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Irvine Subaru

Lake Forest, CA

4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 636 reviews

February 07, 2024

The guy who helped me was very knowledgeable and patient. He helped me with all my questions and concerns More

by osheela2303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure who sold me my car but he was amazing
Feb 09, 2024 -

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

I came for an express service and the advisor told Me the express service is the same price as the regular service I got confused since I thought the express service has only a few check-ups More

by bereniceacc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

February 06, 2024

Everyone at this dealership is warm, welcoming and fully informed. It is a family business and feels like that in the best way. No pressure to buy a car. In fact, they wanted us in a car that would meet o More

by steveneldred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank’s wife!
Feb 09, 2024 -

Irvine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

Rafael Medina communication was not the greatest. Every time we would call he was not available and never returned calls. More

by Services1
Recommend Dealer
Yes
Employees Worked With
Frank Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Irvine Subaru responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will work with you personally in rectifying the issues you experienced.

February 06, 2024

As always, everyone is ver professional and courteous. All questions and concerns are handled clearly. More

by sedadimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Irvine Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 06, 2024

Subaru of Irvine is comfortable & accomodating. Staff are customer service oriented & service is good quality in timely fashion. More

by AAVILA326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Irvine Subaru responded

Hi, we appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2024

The people were very courteous. The assistant manager took care of me for my car to have an oil change. Service is an excellent. More

by EDNAYSIBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Irvine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2024

I bought my Subaru at Irvine Subaru and have had it serviced there ever sense. They are professional and quick and I love it when I leave knowing everything was done correctly. I love that they wash it More

by pattie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Irvine Subaru responded

Hi Pattie, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2024

Love Irvine Subaru and LOVE Sam at the Service Desk, She is always on top of what we need and offers the best counseling when I ask questions!! More

by KILO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Flores - 5 stars !!
Feb 09, 2024 -

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2024

Really like this dealership. Service to my vehicle has been professional, reliable, easy to schedule, and personalized. Not a high pressure organization. More

by bmiller106Bluehawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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