Irvine Subaru

That Was Easy .. 1st Subaru ever and I love it. What a fantastic experience - easy too. I went to Irvine Subaru dreading the whole car buying process, I just thought 1st Subaru ever and I love it. What a fantastic experience - easy too. I went to Irvine Subaru dreading the whole car buying process, I just thought that's how it was. Not so. I left happy and surprised just how easy they made it. Everybody was friendly and went at my pace. Desiree went over all the details and made it comfortable and understandable. Great Car! Great Staff! More

Easiest car buying experience Working with Desiree through internet sales was the best car buying experience I've ever had. I had talked to several socal dealerships and her custom Working with Desiree through internet sales was the best car buying experience I've ever had. I had talked to several socal dealerships and her customer service and price were both the best. By far. It was seamless, and leading up to the deal it almost seemed too good to be true. But as I was driving off in my brand new Subaru WRX I was just thinking of how great Irvine Subaru is. Go here! More

All Around Great Experience Staff was very professional, helpful, friendly and accommodating. There was absolutely no pressure or tricks. My sales person came in during his off Staff was very professional, helpful, friendly and accommodating. There was absolutely no pressure or tricks. My sales person came in during his off time work with me. I have purchased several vehicles over the years and this was my best car buying experience by far! More

Subaru Purchase Having purchased a 2011 Outback 3 years ago I have been so impressed with the car that when we decided to replace our 2009 Mazda CX9 We decided to get Having purchased a 2011 Outback 3 years ago I have been so impressed with the car that when we decided to replace our 2009 Mazda CX9 We decided to get another Outback. I took my Mazda to CarMax to get a cash appraisal and then began searching dealer inventories on the internet and requesting price quotes. I had just told my wife, before leaving for a walk, that I intended to wait through the weekend and resume my search on Monday. Upon returning I found I had received an e-mail from Desiree Farey @ Franks Irvine Subaru w a quote for a 2014 Outback with the exact equipment packages we wanted. it was the lowest price quote we had yet to receive and in line with Kelly Blue Book recommendations. I contacted her by phone told her I was 40 miles away and wanted to resolve any issues prior to driving to Irvine, that I had a trade-in and questioned if she would match the quote I had, her response was no problem. When I said I wanted to take advantage of manufacture's 0% finance again no problem just do a credit app over the phone and have approval by the time we got there. We left our house @ 11:30 am every thing went as promised with no haggling, no pressure, and the sale was completed and we were back home before 3:00 pm. It was my most pleasurable, stress free car purchasing experience to date. More

Fabulous!! This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are This was my fourth Subaru and the third from Frank's Irvine Subaru. These are great folks, with a totally up-front attitude. They care and they are willing to go out on a limb to help people get into the car they want. The service department is also thorough, fair, and totally focused on the individual customer. More

Rude pushy Sales person is rude, pushy, and not trust worthy. At the beginning he was nice, until the I said I would think over the two cars he shown me. The Sales person is rude, pushy, and not trust worthy. At the beginning he was nice, until the I said I would think over the two cars he shown me. Then he turned to super rude. I understand it's his job to be pushy, but if he was not so rude, I probably get the car the next day or so. I decided to buy from another dealer instead. Listen carefully to what he said, I know that he was not true full. He said the subaru 2013 used car had 5 years or 100,000 miles warrantee. Later on, attempting to make me buy, he changed to 7 years or 100,000 miles. He also said the BRZ is 2.99% regardless of how long I want to finance. Then later on, again trying to push me, he said I can get it down for you 1.9%. I went to another dealer, they offered me 0.9% for 36 months term. More

Easy and Comfortable I had a great experience buying my new Subaru Outback at Irvine Subaru. Desiree responded to me email quickly with a very fair offer. When I arrived a I had a great experience buying my new Subaru Outback at Irvine Subaru. Desiree responded to me email quickly with a very fair offer. When I arrived at the dealership it was very low key and comfortable buying experience, no pressure, she just let me sell the car to myself. When I decided to buy it Desiree and Michelle processed my paper work in no time. What has been hours of an stressful process at other dealers was turn into a few minutes of what felt like hanging out with some friends. More

Irvine Subaru has an exceptional staff of people working there. From Sales to Service they are all professionals. I wouldn't go anywhere else to buy or sevice my Subaru. there. From Sales to Service they are all professionals. I wouldn't go anywhere else to buy or sevice my Subaru. More

It's been a very long time since I bought a new car. Partly, this is due to that fact that I'm thrifty (ok... my wife says 'cheap') but also because I grew to really dislike the new car buying experien Partly, this is due to that fact that I'm thrifty (ok... my wife says 'cheap') but also because I grew to really dislike the new car buying experience. I found this dealership to be totally different. We were ready to close a deal on another manufacturers small SUV when I decided to stop by Irvine Subaru for a final comparison. I met Daniel who I found to be very low-key but very helpful at the same time. Basically, I sold myself on a new Forester. We searched the lot looking for the exact color and features i wanted. Unfortunately, they didn't have one available. Still, the experience was so pleasant that I returned the next day. Daniel suggested that Dustin might be able to find one that was in transit - which he did in about 5 minutes. It took about the same amount of time to agree on a purchase price (which I think was a very fair one). We closed the deal on a handshake basis. I put down a $500 deposit and settled in for a 2-month wait (or 3... or 4 since the Foresters are in very high demand.) Dustin and Daniel were very up front about the likely wait time. To my surprise, I received a call 4 days later telling me my car had arrived. (They were as surprised as I was.) On returning to finish the deal I didn't really know how our handshake deal would hold up. Guess what? It was exactly as we had agreed. I would not hesitate to recommend Irvine Subaru to a close friend or family member. Also, kudos to George for helping us out when we went for our test drive. Daniel wasn't able to be there so George covered for him. I'll bet you don't see that happen at most dealers! One more thing: If you are a member of School's First FCU, Irvine Subaru in one of their 'Fast Track' dealers - meaning that they can handle the financial stuff on-line with the credit union for you. Very handy. More

Both Frank and Desiree were great. Desiree worked with me on the price of the Forester that would fit into my budget. Frank has spent timr with me learning how to user all the features of my new car. me on the price of the Forester that would fit into my budget. Frank has spent timr with me learning how to user all the features of my new car. Love my Subaru More