Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Irvine Subaru

Lake Forest, CA

Overview
Employees
Reviews
Vehicles
4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of ...
Contact Dealership
View Awards
Today: 10:00 AM - 7:00 PM Closed Now
View All Hours

23663 Rockfield Blvd

Lake Forest, CA

92630

Directions

By Type

Showing 636 reviews

September 11, 2023

MARCELO SILEONI WAS THE BEST SALES PERSON I HAVE ENCOUNTERED! NO PRESSURE, HELPFUL, PATIENT. KNOWLEDGEABLE, PROFESSIONAL ,ETC More

by RUTHS4A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Sileoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2023

I’d like that they have a introduction to my new car showing me how to use all the new amenities More

by dawnvasco4630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 10, 2023

Irvine Subaru Service Department is outstanding. I have always received great service. During my last visit on 9/7/23, Laura Flanagan assisted me. Laura is super professional, efficient and knowl More

by BARATTACHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 10, 2023

Service was very quick and loaner car was provided so that I didn't have to sit around and wait. I'm very pleased with the service department. More

by BAK4440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 09, 2023

DEAD BATTERY at 634 miles? ?!! Unacceptable explanation provided, Service Rep performed as a YES person. More

by RICKER.L.DIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will do our best to make this better.

More
September 09, 2023

Ryan and Peter were the most professional sales and finance people I have ever delt with. I made the purchase and trade deal on the internet and they honored it without question when I came in. The car More

by mwcochran396
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2023

Ryan the internet sales manager at Franks Irvine Subaru is very customer service oriented and a much appreciated combat veteran. He made a straight forward quick and easy deal with no dealer add on as requ More

by LovemyWRX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2023

everyone that helped me I don't think the treatment I received does not exist at any other dealership. More

by chaztour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Sileoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Daniels, he did a great job walking me thru new updates with the car. made himself avaliable to be able to call him and ask for any assistant.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 16, 2023

This is my second car purchased from Frank’s Irvine Subaru. They make the buying process easy and fun. I’m very happy! More

by missymulford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Report | Print
Nov 24, 2023 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

August 15, 2023

Excellent service and customer service. Friendly and accommodating. I was very satisfied and plan to be back soon More

by dcordov1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
51
52
53
...
64