
Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sam was extremely helpful. She kept us up to date on the progress of our vehicle. Although we had a major service to be completed they were able to get us in and out promptly. She kept us up to date on the progress of our vehicle. Although we had a major service to be completed they were able to get us in and out promptly. Our regular service advisor wasn't available the day we came and Sam stepped in and saved the day. Looking forward to seeing Laura next time. More
Quick snd easy, wait time was short. The service manager was very helpful. Thank you The service manager was very helpful. Thank you More
Your staff is knowledgeable, friendly and helpful. I don’t want to write more. Don’ put restrictions on a review I don’t want to write more. Don’ put restrictions on a review More
This service was related to the warranty on my tires. I appreciated that Sebastian gave the go ahead for Laura to call the MFG about the warranty. They don't usually do this apparently. Unfortunately I appreciated that Sebastian gave the go ahead for Laura to call the MFG about the warranty. They don't usually do this apparently. Unfortunately there was no proration for the tires, and I'm not happy with Yokohama but I was happy that Laura made the effort and got all the info on my tires to communicate with the MFG. I was going to buy more tires but decided to let these tires ride until the front tires (one is a newer tire) get a little more wear on them. I still have 7 and 4 on the front. The back tires are a 3. More
Good, but not as good as before. Brake work was very pricey, took hours, and for some reason my sensors for lane assist, passing traffic and collision were turned off by the mechanic Brake work was very pricey, took hours, and for some reason my sensors for lane assist, passing traffic and collision were turned off by the mechanic and not turned back on when I received my car back. Further, the buttons for the latter were extremely difficult to re-engage, as if they were damaged in some way. But the rep who processes my car and rang me up was friendly and helpful. More
Everyone was courteous and professional that I dealt with. Unfortunately, Subaru is aware of a defect in the 2019 Outback model cover over the computer command center and has not taken steps to replace with. Unfortunately, Subaru is aware of a defect in the 2019 Outback model cover over the computer command center and has not taken steps to replace the issue of the delaminating cover, especially at no cost to the consumer. Not this dealerships issue, but a Subaru issue. To not have replacement parts available is not good consumer service. More
The team at Irvine Subaru is excellent. They take care of me like I was part of the family. Everyone who helped me was friendly, professional, & knowledgeable. They take care of me like I was part of the family. Everyone who helped me was friendly, professional, & knowledgeable. More
Very helpful! Had car ready right on time. Thanks for taking such good care of us. Had car ready right on time. Thanks for taking such good care of us. More