Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Was an extremely busy Saturday when I dropped off and was still taken care of in a timely manner and my car was ready later that day. still taken care of in a timely manner and my car was ready later that day. More
Irvine Subaru has very good customer facing processes. Scheduling , drop off , service advisory, service and pick up all go smoothly. Never had a bad experience. Knock on wood. Scheduling , drop off , service advisory, service and pick up all go smoothly. Never had a bad experience. Knock on wood. More
I am one of the happy customer of Irvine Subaru for last 29 years. Always great for buying and for servicing my car! Thank you! 29 years. Always great for buying and for servicing my car! Thank you! More
The service at Frank Subaru is outstanding, from the time I pull up in the drive until they hand me the keys after repairs. I've been there several times and it's always a pleasure. Thanks guys for doing a g I pull up in the drive until they hand me the keys after repairs. I've been there several times and it's always a pleasure. Thanks guys for doing a great job every time! More
i found the the whole process frustrating and disappointing. while trying to make an appointment i asked for the 30k service as per the manual but was given a "package" that included loads of stu disappointing. while trying to make an appointment i asked for the 30k service as per the manual but was given a "package" that included loads of stuff not in the manual. When i tried to explained to rep on phone she did not understand what I meant , was clearly not knowledgeable about service, and i had to send a picture of what manual recommends she eventually checked with somebody and came back with what i requested. When i asked to speak to a service rep i was pushed off that idea. I did make an appoiintment, and waited, but it took 3 .5 hours to do a basic service and brake fluid change. I also said that after a rain when i open the front doors water drips on my feet so something was not draining properly- they said they found nothing wrong. I purchased my car here and when i asked about Costco discounts for service which was a factor in purchasing here, they said not longer in effect and would not honor it. nuff said More
Dealer replaced original car battery with a better quality Subaru battery and installed new hardware as well no extra charge ! I was very impressed! quality Subaru battery and installed new hardware as well no extra charge ! I was very impressed! More
Everything was fine. People were decent and helpful. Nothing above and beyond the expected. I’ve never had issues with this service center or dealership. People were decent and helpful. Nothing above and beyond the expected. I’ve never had issues with this service center or dealership. More