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Irvine Subaru

Lake Forest, CA

Overview
Employees
Reviews
Vehicles
4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of ...
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 636 reviews

November 16, 2023

Very clean dealer ship the staff was very attentive to the customers the snacks were good and the hot chocolate was the bomb More

by ryandale99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 16, 2023

They did a great job of turning my service around very quickly. Clemente was helpful, professional and friendly. More

by gsnowbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemente
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Nov 23, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 15, 2023

Excellent and prompt service as usual. I have been going there for years and all my issues , if Zi had any, were resolved More

by dbdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 14, 2023

The service dept. people are always friendly, professional, and helpful. They get my service completed quickly while I wait. More

by mikehoword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
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Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 14, 2023

I've always received great service here. The waiting area is comfortable and appreciate the snacks. More

by steve.plotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

The service was great and the people I spoke to were pleasant and thorough. Thank you More

by KSCHLOEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

last time I was in some guy who first met me outside as I arrived for service was stressed and a little rude. More

by nbehroozian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

Friendly staff. I did have to call after no response from texts asking about the service performed. More

by ronp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Medina
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Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

Excellent people and service. I feel confident that the Outback is in good hands when I bring it in. More

by derekvoien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

poor will not come back very sad the sales person was vey helpfull, angel was his name service person was no.t More

by PEMOTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcelo Sileoni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Irvine Subaru responded

My name is Crystal Ries, Customer Care Manager at Frank's Irvine Subaru. Thank you for being a customer with us, we really value you and sincerely apologize to you. I'd like to discuss with you more about your experience at Frank’s Irvine Subaru. Here is my direct contact info - (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day and I look forward to speaking with you.

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