
Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Leo, the service advisor, was incredible. I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another iss I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another issue that the Master Technician was able to diagnose within 15 minutes which I was able to get taken care of at the same time. Will definitely come again. More
Tyler helped me out in customer service and he was outstanding - he sent me a text with an update like he said the he send me a text to let me know my car was ready outstanding - he sent me a text with an update like he said the he send me a text to let me know my car was ready More
The service is very good, and the car maintenance is quite fast.It is perfect. quite fast.It is perfect. More
Desiree and Frank were so accommodating and helpful. They made the transaction very easy for me. I felt they patiently listened to all my concerns and answered my questions. They are wonderful. They made the transaction very easy for me. I felt they patiently listened to all my concerns and answered my questions. They are wonderful. More
I noticed that the part of the FOB that has a clip to attach a cord was missing. When I get the metal key (on order) I hope they will have the missing part of the FOB. Otherwise I am back in the same sit attach a cord was missing. When I get the metal key (on order) I hope they will have the missing part of the FOB. Otherwise I am back in the same situation where it is easy to lose the FOB - I need a cord or lanyard attached as my other FOB has. Otherwise the work was excellent and done promptly. More
Irvine Subaru is an excellent, efficient facility. I love my Outback and need it to be in the best running condition. I love my Outback and need it to be in the best running condition. More
This is the best group of people. My only complaint was the communication regarding replacing my 5 month old tire. I was told my tire was not repairable or driveable and they did not My only complaint was the communication regarding replacing my 5 month old tire. I was told my tire was not repairable or driveable and they did not have any tires on site for my 2023 Forester and it would be a couple of days and nearly $300 to replace it. More
Irvine Subaru is not the closest dealer to me but it's worth the drive for the excellent service and professionalism from the advisors at Irvine Subaru. I will never take my Outback anywhere else. worth the drive for the excellent service and professionalism from the advisors at Irvine Subaru. I will never take my Outback anywhere else. More