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Irvine Subaru

Lake Forest, CA

4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 636 reviews

December 05, 2023

I'm a long time customer, but this was the worst service I have ever had. Poor communication, no one came to update me, and I was treated poorly from the phone call to the exit ticket. A bad experience all More

by theresapayne576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Irvine Subaru responded

My name is Crystal Ries, Customer Care Manager at Frank's Irvine Subaru. Thank you for being a customer with us, I'd like to discuss with you more about your experience at Frank’s Irvine Subaru. Here is my direct contact info - (949) 547-2098 or crystalr@irvinesubaru.com I hope you have a wonderful day and I look forward to speaking with you.

December 05, 2023

I've written a commendation directly to the dealership already, but another is warranted. Leo was my service writer, and his attention to detail, level of communication, and concern for my problem was ex More

by hdansmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in the Service Department
Dec 08, 2023 -

Irvine Subaru responded

Thank you for contacting the dealership directly, we sent your phenomenal review about Leo back to Corporate and appreciate you taking the time to leave a review and send feedback. Reviews like yours really make our day and Leo is one of the best :) Thank you again for coming by Frank's Irvine Subaru and we hope to see you while you're on the road again!

December 04, 2023

Irvine Subaru ROCKS! !!!! Irvine Subaru ROCKS!!!!! Irvine Subaru ROCKS!!!!! Irvine Subaru ROCKS!!!!! Irvine Subaru ROCKS!!!!! More

by rhubbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Allen
Dec 08, 2023 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2023

Great service! The work is always done in a timely manner and my car is always washed and clean inside More

by m.northart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2023

Over many years of maintaining my Forester XT this dealership's Service Dept. has shown they value my business by treating me fairly. By providing a loaner while my car is diagnosed and repaired the More

by dannyb53
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente Mendoza, Rafael Medina
Dec 06, 2023 -

Irvine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2023

Excellent service. On time, friendly, accommodating . Laura went out of her way to help getting my car fixed More

by angelperozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2023

Best car buying experience of my entire lifetime, I was in and out in a jiffy!! More

by travisb75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie 5star
Dec 06, 2023 -

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2023

Great communication. I had a complicated issue with my car and Sam was great with keeping me informaed of everything going on. More

by MIKECRARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 06, 2023 -

Irvine Subaru responded

Hi Mikecrary, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

Sam was very friendly, attentive and helpful, service was great and timely. Was in and out in just over an hour. More

by mike@mikegembarski.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 03, 2023 -

Irvine Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

The service is great . I can always feel excellent customer services . Laura is an excellent advisor very helpful . More

by jfoshee314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente
Dec 03, 2023 -

Irvine Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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