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Irvine Subaru

Lake Forest, CA

4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 636 reviews

December 09, 2023

My Forester has not seen another shop in 9 years and I keep coming back. More

by bernd_scheuchl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2023

Service advisor, Laura, listened carefully to my concern, then made sure that my Subaru was fixed 100%+++! More

by HERBS7040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We hope to be of service to you again! Take care!

December 09, 2023

The service advisor that checked us in was so rude. Never said hello never addressed us. When we asked a question about our car his response was “I wouldn’t know I don’t drive a Subaru and I never woul More

by Colleenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Calvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Irvine Subaru responded

Dear Colleen, My sincerest apologies that your recent experience with us did not meet your expectations. As a family-owned and operated dealership, we consider it a privilege to serve you and will be discussing your feedback with our management team immediately. I would also like to speak with you to ensure your next visit offers you a wonderful customer service experience. Please feel free to contact me directly anytime. Warmest Regards, Crystal Ries Customer Care Manager Frank's Irvine Subaru (949) 547-2098 crystalr@irvinesubaru.com

December 09, 2023

My regularly scheduled service was completed in a very efficient manner. My technician was very friendly and addressed my concerns.. More

by kathleentish
Recommend Dealer
Yes
Employees Worked With
don't know any of these
Dec 13, 2023 -

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2023

Tim Allen and Brady Lavin are amazing! Very professional and most importantly as someone who has bought several new cars they are extremely efficient! No BS, best car buying experience I’v More

by Hawkzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Lavin
December 08, 2023

Fast, efficient well-priced service. Very fast, half of the estimated time. My experience at Irvine Subraru has always been good. More

by EXALCON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2023

I arrived at 9am for a 9:15 appointment to have the battery checked. It was found to be bad and needed to be replaced. At 10:34am, I received a call to say it was ready. That’s a long time to change a More

by janekingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 10, 2023 -

Irvine Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Carissa Sanchez at carissas@irvinesubaru.com so we can assist you further.

December 07, 2023

The service process was easy. I waited for my car and it was ready sooner than expected. The staff was friendly and efficient. More

by STELLASABLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 06, 2023

Service was prompt and thorough. Advice was given for future reference and they even helped get out a stuck seatbelt. More

by caevancoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Irvine Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2023

Received all the information from Steven I needed to make our selection. Very easy to talk with. More

by ROBPERRY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Daniels
Dec 08, 2023 -

Irvine Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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