Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My Forester has not seen another shop in 9 years and I keep coming back. keep coming back. More
Service advisor, Laura, listened carefully to my concern, then made sure that my Subaru was fixed 100%+++! then made sure that my Subaru was fixed 100%+++! More
The service advisor that checked us in was so rude. Never said hello never addressed us. When we asked a question about our car his response was “I wouldn’t know I don’t drive a Subaru and I never woul Never said hello never addressed us. When we asked a question about our car his response was “I wouldn’t know I don’t drive a Subaru and I never would”. The entire transaction felt like we were bothering him. When we picked up the car the lady that checked us out was a lot better, but based on the first guy we will be driving to Oceanside for future services. More
Tim Allen and Brady Lavin are amazing! Very professional and most importantly as someone who has bought several new cars they are extremely efficient! No BS, best car buying experience I’v Very professional and most importantly as someone who has bought several new cars they are extremely efficient! No BS, best car buying experience I’ve ever had! More
Fast, efficient well-priced service. Very fast, half of the estimated time. My experience at Irvine Subraru has always been good. Very fast, half of the estimated time. My experience at Irvine Subraru has always been good. More
I arrived at 9am for a 9:15 appointment to have the battery checked. It was found to be bad and needed to be replaced. At 10:34am, I received a call to say it was ready. That’s a long time to change a battery checked. It was found to be bad and needed to be replaced. At 10:34am, I received a call to say it was ready. That’s a long time to change a battery! I was not too happy about the wait. I completed the paperwork and paid and then waited for my car to be brought up. I waited and waited, then went back inside to ask where my car was. It was discovered that it was not ready! The bolt on the negative terminal had sheared off and a new bolt was being obtained from Santa Ana! I was offered a loaner and eventually left the dealership at 11:15am. Why did I have to wait so long for a battery replacement and why was I told it was ready when it was not? I have always enjoyed excellent service from Irvine Subaru but I was disappointed this time. More
The service process was easy. I waited for my car and it was ready sooner than expected. The staff was friendly and efficient. I waited for my car and it was ready sooner than expected. The staff was friendly and efficient. More
Service was prompt and thorough. Advice was given for future reference and they even helped get out a stuck seatbelt. Advice was given for future reference and they even helped get out a stuck seatbelt. More