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Irvine Subaru
Lake Forest, CA
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs!
Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you.
We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint.
Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range.
Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you.
Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor.
You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 636 reviews
February 26, 2024
Irvine Subaru never disappoints me. I have returned and purchased my 3rd Subaru. The professionalism of this dealership is definitely a 5 star in my eyes. Details are never forgotten. I have returned and purchased my 3rd Subaru. The professionalism of this dealership is definitely a 5 star in my eyes. Details are never forgotten. More
by JGARZAII2
Verified Customer
February 24, 2024
We made an appointment for an oil change. We get there and am told it’ll be a 2 hour wait. We walked to a nearby coffee shop to wait and then get a call that it would be ready in 15 minutes s We get there and am told it’ll be a 2 hour wait. We walked to a nearby coffee shop to wait and then get a call that it would be ready in 15 minutes so we walk back and end up waiting another 30 minutes so we go and ask for status and then still have to wait longer. The final price was also more than the price quoted online when scheduling the appointment. Also they told us there was a nail in driver rear tire and told us it couldn’t be fixed and we would have to order replacement tire (we were unaware of this nail as there had been no pressure loss) but we bought our tires from Costco so we decided we’d take it there for the warranty. We take it to Costco and they removed the supposed “nail” and turns out it was a metal nut or some sort of blunt/rounded piece of metal that lodged between the tire threads but didn’t puncture the tire. Thank goodness we decided not to listen to the dealership who advised us to buy a new tire from them. Inconceivable that the dealership didn’t even look closely enough or do leak detection test to confirm it was a nail/puncture before “advising” us to purchase a new tire and replace it. Always felt distrustful vibes from the “service advisors” at this dealership and this confirmed our instincts. More
by Reggie
February 20, 2024
Today was my third attempt to get a driver side door weather strip repaired. After the latest "fix" today I opened the door to see the "new ??" strip hanging loosely, half installed. Looks like the tec weather strip repaired. After the latest "fix" today I opened the door to see the "new ??" strip hanging loosely, half installed. Looks like the technician took a lunch break after halfway removing the old strip and never put it together afterwards. A mistake like that would be impossible to overlook by even the most casual observer. Yet your "Quality Control Dept" seemed to have overlooked it entirely. Subaru seems to be in direct competition with Boeing for the "Poorest Quality Control Award" in the industry. Subaru please get your act together. You used to be a paragon of great Customer Service. I hope this is just a one time experience. I pick the car up again tomorrow. I can only hope that someone in the Service Department is actually able to to mastermind a "fix" for this situation. I'll keep you posted on the continuing saga of my attempt a repair done. More
by djscully44
Employees Worked With
Rafael Medina was very helpful in supplying a loaner car while the latest attempt to repair the door seal
February 19, 2024
Tim and Ian were wonderful in providing the information we needed to make an informed decision in our purchase of the Subaru Crosstrek. we needed to make an informed decision in our purchase of the Subaru Crosstrek. More
by DUGRAPHICS
February 19, 2024
Everyone was friendly and helpful. The service was done quickly, which is appreciated. The waiting room was comfortable. The service was done quickly, which is appreciated. The waiting room was comfortable. More
by DSTROE
Employees Worked With
I do not remember the names of the folks who worked with me, sorry.
February 19, 2024
Great place to get service Laura is always a pleasure to do business with always contacts and explains any issues promptly do business with always contacts and explains any issues promptly More
by mike380
Employees Worked With
February 19, 2024
Great dealership! People are very accomodating and will answer all the questions asked. Great great! People are very accomodating and will answer all the questions asked. Great great! More
by jan_escoto
Employees Worked With
February 19, 2024
Service was great. Very helpful and knowledgeable. Everyone was ver quirtous . Highly recommend Irvine Subaru Very helpful and knowledgeable. Everyone was ver quirtous . Highly recommend Irvine Subaru More
by hpikoos67
February 19, 2024
Had a great experience. Everyone was very nice and helpful. Ryan was able to work with my husband and I to be able to get the payments for our car where we needed. Everyone was very nice and helpful. Ryan was able to work with my husband and I to be able to get the payments for our car where we needed. More
by rkelly131
February 18, 2024
Leo, the service advisor, was incredible. I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another iss I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another issue that the Master Technician was able to diagnose within 15 minutes which I was able to get taken care of at the same time. Will definitely come again. More
by Danny C.
Employees Worked With
Leo
