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Irvine Subaru

Lake Forest, CA

4.7
639 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of ...
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 639 reviews

January 18, 2024

Irvine Subaru has been one of the best car dealerships I have ever had the pleasure of doing business with. The customer service and technical expertise on my 2017 WRX and my 2020 WRX/STI is unsurpassed. A More

by SHENLONGGUNDAM2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael,Sam, Clemente, Evelyn, all the mechanics and simply all the staff here @Irvine Subaru are the best. A great team work dealership. Thank you for always treating me like family.
Jan 24, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 17, 2024

Brought my car in last week for oil change and to have a whirring sound in rear tires checked. Was told the whirring sound would need to wait for a ‘tech master’. I had to bring it in this week again where More

by cpatt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Flores
Jan 19, 2024 -

Irvine Subaru responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at Carissa Sanchez carissas@irvinesubaru.com and we will do our best to make this better. We hope to hear from you soon.

More
January 17, 2024

I came on a Friday without an appointment, so service wait was longer than usual, but there is a very comfortable waiting area and snacks. The service department always takes good care of my car. More

by GENININA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 24, 2024 -

Irvine Subaru responded

Hi, we really appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 16, 2024

I was impressed by their readiness for the sale. The process went quickly and smoothly with each staff member being incredibly friendly and helpful. I would definitely recommend to anyone looking fo More

by ACRAWFORD9328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Bartlett
Jan 18, 2024 -

Irvine Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2024

The service reps were very helpful. They spent a lot of time trying to solve an issue with the car and phone comunicating or lack of. More

by spoode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 15, 2024

It was timely check in and the service. It was also accommodated to my special request. More

by INNA.LYUBEK
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Irvine Subaru responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

January 15, 2024

Our experience with the sales team was great. I would recommend you go there if thinking about a Subaru! More

by radmore.oc
Recommend Dealer
Yes
Employees Worked With
Erika Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for the recommendation, and have an amazing day!

January 15, 2024

The best service I’ve ever had, my salesman, Tim Allen, was over and beyond helpful in setting up my remote start on my car. He took the time to set up my phone and explain how it all works. Honestly the b More

by cabo40ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

January 15, 2024

Great people, Great specialists doing Great job at the Great dilership in Irvine Subaru! And I thank them a lot! More

by MIKEVORONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 15, 2024

Sales and financial staff were all friendly, helpful, and knowledgeable. Frank helped us narrow down our choices to the right car and then Erika found it for us and worked with us to make a sale. We are loo More

by RIGGSM74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Farey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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