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Irvine Subaru

Lake Forest, CA

4.7
636 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 636 reviews

January 19, 2024

Still waiting for word from your service manager regarding the paint on my car's hood. It wasn't't there when we purchased the car in February of last year. More

by LEGEREJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Irvine Subaru responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to Sebastian Calvo at sebastian@irvinesubaru.com or (949)837-3500 ext 121 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 19, 2024

What I thought was major repair was minor, a new battery and home I went. Driver picked me up at house to get me back to dealer. All good with my car. Thanks for the follow up. Doris U. Palden-Matacek More

by dorispalden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

Easy to schedule appointment. Work was done correct and explained. Customer service was polite and helpful with any questions or concerns. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Irvine Subaru responded

Hi Jason, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

The amenities are top notch no better dealership in SoCal. I love the complimentary coffee and snacks, as well as the MASSAGE CHAIR! More

by SHAHABNAHID921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

Excellent service. I drive all the way to Irvine even though I have a subaru dealership closer to me because of their good customer service. More

by JB_0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente and Sam
Jan 19, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 18, 2024

Irvine Subaru has been one of the best car dealerships I have ever had the pleasure of doing business with. The customer service and technical expertise on my 2017 WRX and my 2020 WRX/STI is unsurpassed. A More

by SHENLONGGUNDAM2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael,Sam, Clemente, Evelyn, all the mechanics and simply all the staff here @Irvine Subaru are the best. A great team work dealership. Thank you for always treating me like family.
Jan 24, 2024 -

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 18, 2024

Excellent customer service and Sam was very kind to me and explained the services my truck needed.:) More

by TAPIA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 19, 2024 -

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 18, 2024

This is an Outstanding dealership with Great Service. Service on our car was fast and complete. Thank You More

by RCORDER
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2024

I came on a Friday without an appointment, so service wait was longer than usual, but there is a very comfortable waiting area and snacks. The service department always takes good care of my car. More

by GENININA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 24, 2024 -

Irvine Subaru responded

Hi, we really appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

January 17, 2024

Brought my car in last week for oil change and to have a whirring sound in rear tires checked. Was told the whirring sound would need to wait for a ‘tech master’. I had to bring it in this week again where More

by cpatt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Flores
Jan 19, 2024 -

Irvine Subaru responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at Carissa Sanchez carissas@irvinesubaru.com and we will do our best to make this better. We hope to hear from you soon.

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