Irish Hills Ford

The experience was excellent as it is usually is. Chuck is knowledgeable about the Ford product line and very helpful. Chuck is knowledgeable about the Ford product line and very helpful. More

Every one was so helpful to the Chuck and the manager and Kacy. They are so helpful in every way to help me understand how my car operates thank you for your service Kacy. They are so helpful in every way to help me understand how my car operates thank you for your service More

I had a great experience with Irish Hills. I traveled from Pennsylvania to purchase my 2020 F150 from them and they made everything incredibly easy. I traveled from Pennsylvania to purchase my 2020 F150 from them and they made everything incredibly easy. More

Great management! Truly a pleasure. Kept me up to date and aware of all changes during the ordering of my new vehicle. Had times for all dealerships and customers due to chip shortage. and aware of all changes during the ordering of my new vehicle. Had times for all dealerships and customers due to chip shortage. More

The service department, particularly the manager Dave, is outstanding. He really cared that my daughter's car was in the safest shape possible. Growing up in Detroit around car guys, we avoided dealership outstanding. He really cared that my daughter's car was in the safest shape possible. Growing up in Detroit around car guys, we avoided dealership service like the plague. This place completely changed my mind. Irish Hills will be my first stop the next time I'm looking to get a car! More

It was a very good experience . Kiesha was personable and efficient throughout the purchase. Everyone in the dealership was friendly and helpful. One if the easiest car purchase, I have ever made. efficient throughout the purchase. Everyone in the dealership was friendly and helpful. One if the easiest car purchase, I have ever made. More

Unprofessional I had an appointment with Bret for 6p. He called me at 5:40 to tell me he just sold the vehicle i was on my way to buy. Then continued to try to do bu I had an appointment with Bret for 6p. He called me at 5:40 to tell me he just sold the vehicle i was on my way to buy. Then continued to try to do business to sell me another car. Why would i continue do business with a company that was shady to me. Don’t make appointments with customers if you are going to screw them in the end. More

You Will Not Receive What You Pay For. I've purchased 3 new vehicles from this dealership in the past 36 months. I decided to let them perform the maintenance on them since they are still u I've purchased 3 new vehicles from this dealership in the past 36 months. I decided to let them perform the maintenance on them since they are still under factory warranty. I brought my F-150 in on December. 18th for a routine oil change and inspection. I picked it up that night after the service was supposedly complete. The next day I noticed the wiper fluid was empty, which on the inspection sheet was marked that they filled it. Ok, not a huge deal. The day after I noticed that the "reminder" sticker for my next oil change in my window had less miles on it than my truck currently had. Still, I marked it off as strange. 1500 miles later, my "change oil" light came on. I called the dealership and spoke to either Mike or Steve and asked if it was possible that my oil really hadn't been changed. I was assured that in "his 17 years", that had never happened. I pulled the dipstick the next morning and the oil was extremely black, not what you would expect after 1500 miles. I took the truck back to them so Steve (service manager I believe) could look for himself. To his credit, he agreed that the oil was never changed. I've spent over 100k at this dealership in the past 36 months and I can't even trust them with basic service. I would be extremely cautious with more extensive repairs at the dealership. More

great service Just bought a new 2017 Fusion with Ron P as my salesperson. Great help in finding just the car I wanted. Everything was done in 1 day--undercoating--f Just bought a new 2017 Fusion with Ron P as my salesperson. Great help in finding just the car I wanted. Everything was done in 1 day--undercoating--financing. Out the door next day with a new car--full tank of gas and GREAT service. Thanks,Lynn More

Great Dealer Treated respectfully and honestly. Road tested a Ford Escape, Agreed to a reasonable price and trade-in value. The transaction from start to finish we Treated respectfully and honestly. Road tested a Ford Escape, Agreed to a reasonable price and trade-in value. The transaction from start to finish went exceptionally well. Highly recommend Guthrie Ford (Brooklyn, MI). More