Ira Toyota of Orleans
Orleans, MA
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I was treated with courtesy & respect . My car was thoroughly checked, re revealing some problems that need attention like brakes. Although it was more costly than anticipated, It is safe & My car was thoroughly checked, re revealing some problems that need attention like brakes. Although it was more costly than anticipated, It is safe & the work performed by people who know what a Toyota needs More
Excellent service. Great customer service. Manager very helpful. Nice waiting room. Ira Toyota is number one dealership. Great customer service. Manager very helpful. Nice waiting room. Ira Toyota is number one dealership. More
Unfortunately this was the second time I had to go back to the dealership for the same issue, which was a clogged hose from the sunroof, which caused water to come into the front passenger side of my vehi to the dealership for the same issue, which was a clogged hose from the sunroof, which caused water to come into the front passenger side of my vehicle and caused my RAV4 to be quite stinky. With other maintenance coordinators I’ve had lack of communication in my past visits. Today however, I had amazing communications with the maintenance general manager Mr. Howard. He was easy to talk to and took care of all my concerns and questions. I was more than pleased with my service from him. More
Service visits have been smooth for a brake visit and a 60000 mile checkup. They are doing a better job with communication while you wait for the car. The waiting areas are still not as comfortable as they 60000 mile checkup. They are doing a better job with communication while you wait for the car. The waiting areas are still not as comfortable as they could be More
I had good service this morning getting my inspection sticker. Have had good service most times. Glad they have a ride option. Glad they talk to me before going ahead with extra repairs. sticker. Have had good service most times. Glad they have a ride option. Glad they talk to me before going ahead with extra repairs. More
Our salesperson was very nice and not at all the high pressure type that most folks can’t abide. The showroom is clean and quiet with a little refreshment area. The sale of the vehicle went smoothly and pressure type that most folks can’t abide. The showroom is clean and quiet with a little refreshment area. The sale of the vehicle went smoothly and it seems like the manager was accommodating to some of our requests. Overall a pleasant buying experience. More
Quality service and communication to customers during and after each appointment.They have been my sole repair center since 2005 for my Tacoma.. after each appointment.They have been my sole repair center since 2005 for my Tacoma.. More