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Ira Toyota of Orleans

Orleans, MA

4.3
514 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 514 reviews

July 28, 2024

Everyone there is very nice and seem efficient. I’m never sure why oil changes take so long there, but… More

by whom_pops0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Aug 10, 2024 -

Ira Toyota of Orleans responded

whom_pops0k, My apologies for the delay in this response, but I wanted to thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced for an oil change. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Kristen Brooks General Manager kbrooks@iratoyotaoforleans.com

July 27, 2024

Tatianna in service (and the Service Manager) are there to help you, not push you along. I have purchased cars there in the past but this visit I had my travel trailer tires needing the nitrogen refilled a More

by Jarhead312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jul 29, 2024 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

People were very pleasant and work was completed as quickly as possible for July on cape cod. More

by joymat1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jul 27, 2024 -

Ira Toyota of Orleans responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Very prompt service and easy to make appointments…friendly service people and comfortable waiting room More

by Kathy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Jul 26, 2024 -

Ira Toyota of Orleans responded

Hi Kathy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

My regular service for my 2011 Tacoma was done on time and very reasonably priced. It’s a pleasure taking my truck to Ira Toyota. More

by George G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jul 18, 2024 -

Ira Toyota of Orleans responded

Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2024

Very efficient, always informed of extra services needed, great customer service from I think Chris?? More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris??
Jul 17, 2024 -

Ira Toyota of Orleans responded

Hello Sue, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

Rafael was great! !! He was very helpful but has not yet been spoiled. as many other advisers have. More

by John meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jul 19, 2024 -

Ira Toyota of Orleans responded

John Meyer, Ensuring your satisfaction is our ultimate goal and we are pleased to know that Rafael provided a great experience for you! We appreciate your business and it would be our pleasure to have the opportunity to assist you again. Kristen Brooks General Manager kbrooks@iratoyotaoforleans.com

July 10, 2024

Helpful kind and sincerely friendly Excellent workmanship Great shuttle service I highly recommend this dealership More

by janetzimmern
Recommend Dealer
Yes
Employees Worked With
Chris and Raymond
Jul 11, 2024 -

Ira Toyota of Orleans responded

Thank you for taking the time to let us know how we did. We hope you have a great day. Take care!

July 09, 2024

After a few fault starts, I had a great experience at the service department. This trip. I waited for my car. Service was timely and efficient. My service advisor kept me informed. I’m so excited that this c More

by kevin777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jul 10, 2024 -

Ira Toyota of Orleans responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 26, 2024

Brought my vehicle in for inspection. Found check engine light on; stemming from stop- start system... they didn’t have facilities to fix issue but referred me to a nearby Jeep dealers More

by jmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jun 27, 2024 -

Ira Toyota of Orleans responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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