Ira Toyota of Orleans

Dan Root followed up with a concern I expressed in the dealership's email review process about the cost of replacement windshield wipers for my 2010 Camry--from my perspective=the right solution the right dealership's email review process about the cost of replacement windshield wipers for my 2010 Camry--from my perspective=the right solution the right way and very quickly! More

I have been a loyal customer of Orleans Toyota for many years. Dan and his staff have always gone out of the way to see that our Highlander (which has over 160,000 miles now) is taken care of in a prompt, years. Dan and his staff have always gone out of the way to see that our Highlander (which has over 160,000 miles now) is taken care of in a prompt, professional and top notch way. Dan has always made me feel that he was always looking out for me. He knows the car and it's history and always makes me feel that he is working with me to see the needed work is always done. There is no high pressure to sell the service department. They are there to help me and to look out for my best interests. Because of the caring attitude and always helpful service I will always continue to use them for all our needs. In a day when alot of business is just looking to improve on their bottom line I feel Orleans Toyota service just cares about me. For that I am very thankful. Best wishes and a BIG thank-you, Art Marston Brewster MA More

had a frame recall on my 2000 toyota tundra,orleans toyota replaced the frame and gave me a rental vehicle to use while the work was being done.nate the mechanic did an outstanding job on replacing the toyota replaced the frame and gave me a rental vehicle to use while the work was being done.nate the mechanic did an outstanding job on replacing the frame,and dan and mike in the service dept were very helpful in getting me into a loner vehicle and keeping me informed on the progress of the work.great job More

We came to the dealership to obtain an inspection sticker. Despite the fact that we had no appointment, the car was taken immediately and was completed sooner than expected. Everyone was courteous an sticker. Despite the fact that we had no appointment, the car was taken immediately and was completed sooner than expected. Everyone was courteous and helpful...and ...incidentally, this dealership has the most comfortable and accommodating waiting room facilities I've ever seen. Our visits tithe device department of Orleans Toyota have always been pleasant experiences. More

I can't tell you how pleased I am with Orleans Toyota. I can't tell you how pleased I am with Orleans Toyota. First of all, everyone is friendly, from the first phone call to meeting and going over t I can't tell you how pleased I am with Orleans Toyota. First of all, everyone is friendly, from the first phone call to meeting and going over the work that needs to be done. They always give me the heads up about things that I may need done in the future so can plan my budget accordingly. They always take the time to explain what needs to be done and why. This dealership is wonderful from start to finish! More

People at this dealership are professional and friendly, a nice combination. Any questions are always answered and explained when needed. I feel our car and truck are well cared for and will last a long ti a nice combination. Any questions are always answered and explained when needed. I feel our car and truck are well cared for and will last a long time with the care received here. I also feel good about the sales department. More

We purchased a 2008 matrix in 2007 and the sales experience was exactly right. We had researched pricing and got the deal we were looking for from Orleans Toyota. All our follow-up service needs ha experience was exactly right. We had researched pricing and got the deal we were looking for from Orleans Toyota. All our follow-up service needs have been done quickly, professionally and at a fair price. Additionally, the sales/service waiting area is extremely comfortable with snacks, TV, thought things get done so quickly we generally are in and out quickly. More

Bringing a car in for service is first rate from start to finish. You are greeted by a service manager who is upbeat, friendly and knowledgeable who also informs you of the expected time for the service and finish. You are greeted by a service manager who is upbeat, friendly and knowledgeable who also informs you of the expected time for the service and keeps you up to date with the service progress. The service is quick, thorough and very reasonably priced. I also spent time with a sales agent while waiting for my car who was a pleasure to deal with, answering all of my questions and not pushing me into some sort of a deal mentality. Thanks Ken More

Without question, Orleans Toyota is the BEST, MOST Professional ,dealership I have ever dealt with. They all go the extra mile to be sure the consumer is totally satisfied and they make sure you leave Professional ,dealership I have ever dealt with. They all go the extra mile to be sure the consumer is totally satisfied and they make sure you leave with a smile on your face, knowing that you're getting your money's worth and your automobile is in excellent condition. They even have a courtesy car and driver to pick you up when you leave your car and comes back to get you when the service is completed!!!! DOESN'T GET MUCH BETTER THAN THAT. Dan Root has assembled a great team at Orleans Toyota. Cheers and safe driving, Kathy Mead More

Ken has been extremely helpful over the years by helping us choose the type of car we were interested in purchasing. He makes the entire process easy and simple. us choose the type of car we were interested in purchasing. He makes the entire process easy and simple. More