Ira Toyota of Orleans

25K service Very polite service department and appreciate the full explanation of service. The car was done just as estimated and many people were waiting for the Very polite service department and appreciate the full explanation of service. The car was done just as estimated and many people were waiting for their vehicles More

Wonderful customer service we Michiganders came in with no appointment because of a check engine light that turned on and was in need of a part that needed to be ordered and wou we Michiganders came in with no appointment because of a check engine light that turned on and was in need of a part that needed to be ordered and would take 3 days to arrive due to the weekend. 😟. Despite this, they were determined to have us fixed up and back on the road! The customer service (Dave, Nicole, and another mechanic) did their best in helping us while short handed to try and find a solution. They scoured the lot for any used vehicles so they could swap the part but none matched my 6 cylinder tacoma. Low and behold, their was a tacoma that was traded in the day before, what are the chances? So, they got to work and George dropped us off to get some delicious burritos and picked us up less than an hour later and when we arrived back, they had bought us a beautiful boquet of flowers in a cute nautical vase we will forever keep! So our little wedding get away fairytale continued and we were able to get married the next day! Thank you Orleans Toyota and the special crew who worked their magic for us! We are truly grateful and we now have another story to tell! More

Great Toyota Care service - always! Orleans Toyota has always given me great, timely service. From the friendly folks at check-in to the pleasant manner of the cashier, it’s a total pac Orleans Toyota has always given me great, timely service. From the friendly folks at check-in to the pleasant manner of the cashier, it’s a total package. The service given is always described, and costs are well explained. More

Highlander at Orleans Toyota Husband and I set out to only look at new cars, not intending to move up just yet. We went to a dealer (not a Toyota dealer) in Hyannis and when sale Husband and I set out to only look at new cars, not intending to move up just yet. We went to a dealer (not a Toyota dealer) in Hyannis and when salesman heard we were just looking he lost interest in us. Then we went to Orleans Toyota where we were treated as long lost friends! Manny was such an all around great guy and salesman that we purchased a lease that day! More

Quick and easy state required inspection Annual inspection was completed in a very timely manner, despite the fact I brought my car in during service men’s lunch hour. And price was reasonabl Annual inspection was completed in a very timely manner, despite the fact I brought my car in during service men’s lunch hour. And price was reasonable! More

Super easy experience I never knew buying a car could be so easy. They were super friendly and informative. Would do business with them again and recommend them to friends I never knew buying a car could be so easy. They were super friendly and informative. Would do business with them again and recommend them to friends and family. More

Regular service Everything was done as expected in a timely manner and for a reasonable price. Gina Ripa was helpful and easy to work with. Overall a good experience. Everything was done as expected in a timely manner and for a reasonable price. Gina Ripa was helpful and easy to work with. Overall a good experience. More

Always good service! I live in 3 different locations and use 3 Toyota dealerships. Orleans Toyota is my first choice. The waiting area is great, service fast and it’s grea I live in 3 different locations and use 3 Toyota dealerships. Orleans Toyota is my first choice. The waiting area is great, service fast and it’s great to see people like Gina there year after year. More

Quick, courteous, knowledgeable Whenever I make an appointment they work hard to keep wait time to a minimum. The service has been knowledgeable and sometimes a simple problem that w Whenever I make an appointment they work hard to keep wait time to a minimum. The service has been knowledgeable and sometimes a simple problem that was made to seem much larger and more expensive by a different outfit turned out to be much less expensive. The counter personnel are always friendly and are able to explain most procedures in layman’s terms. I actually bought another Toyota because of the service department. More

Excellent Service Experience The entire processs from scheduling an appointment to the recap of work completed was thorough and detailed. Totally satisfied with service performed The entire processs from scheduling an appointment to the recap of work completed was thorough and detailed. Totally satisfied with service performed. Oil change and tire rotation was completed while I waited. Approximately 1 hour. The waiting area is excellent and made the entire visit pleaaant. More