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Ira Toyota of Orleans

Orleans, MA

4.3
531 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 531 reviews

July 18, 2018

Personal, efficient customer service I worked with Gina to book and handle my 2017 4Runner service today. I’m fortunate Gina’s handled many of my vehicle service visits for 15 or so years More

by capecodder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
July 18, 2018

Service I live on the Cape during the summer and needed my truck serviced. I made the appointment online. It was quick and easy. When I dropped off my truck t More

by Sailing
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
July 18, 2018

Another good visit Nicole in service was amazing. Pleasant and always so helpful. Appointment was on time and I was out in the time I was told. Appreciated a reminder More

by Secretary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
July 17, 2018

everyone helpful and friendly I found all personnel to be helpful, efficient, patient, informative, honest and friendly. Every effort was made to convenience and facilitate saving More

by roro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter, Nicole at the Orleans Toyota
July 17, 2018

The service manager was great! I broke down while on vacation on the cape and got towed to Oleans Toyota. I got fixed up but had a few residual problems once I got home to North Car More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte
July 17, 2018

Simply the Best!! I love going to Orleans Toyota! The service is excellent and I also buy all my cars from there! They are even dog friendly!! Nicole Yates provides w More

by Indy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
July 17, 2018

No response to voicemail They fixed my brakes but they returned the car back to me with grinding noises as soon as I drove the car, I left a message with them when I picked th More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gina Ripa
Jul 20, 2018 -

Ira Toyota of Orleans responded

Hi Nate, Thank you for reaching out. The service manager @ Orleans Toyota has left messages as we'd like to resolve this for you. Please call David @ Orleans Toyota so we can rectify this as soon as possible. I apologize for any inconvenience this may caused. Thank you for your patronage. Judy J. Customer Relations Mgr. Orleans Toyota.

July 15, 2018

Great service Friendly, informative, high quality experience. It is obvious that the staff really cares about the service experience and you can drive your car away More

by Deb R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Scalese
July 14, 2018

Great service by salesman Raymond Coffey. Couldn't have done more to accommodate me. Excellent service by everyone I came in contact with. Gave me a great price for my trade In car and threw More

by skierbev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Coffey and Dennis? Sales manager.
July 14, 2018

Another great experience I brought my truck in for an oil and fluid change. They noted an issue with one of my tires and took care of it ! I would highly recommend this dealer More

by Frank0513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
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