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Ira Toyota of Orleans

Orleans, MA

4.3
534 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 534 reviews

August 31, 2018

Outstanding! Raymond made the whole experience a solid one! Easy, efficient, informative, good-humored, and super helpful! This was the first time leasing, and Ray spelled everything out perfectly so there were More

by Newbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey
Aug 31, 2018 -

Ira Toyota of Orleans responded

Wow, this is an outstanding review, thank you so much! We are all glad to hear that we could help you navigate your first lease in a way that was stress free and had no surprises. Thanks to your support team, who recommended Orleans Toyota! Looking forward to seeing back for your first service, enjoy the ride!

August 31, 2018

First Time Toyota Buyer After 12 years of driving the same large, gas-guzzling SUV hauling around lots of kids, it was time for this mom to downsize. I knew I wanted to keep More

by MomsTaxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey, Sean Ganley
Aug 31, 2018 -

Ira Toyota of Orleans responded

First off - I love the user name "MomsTaxi"! There are so many comments in your feedback that make us really proud of the experience you had, thanks for taking the time to share here so that others can see! You are certainly part of the Orleans Toyota family - we're here for you when you're ready for your first service. Enjoy your new ride and have a great Holiday weekend.

August 31, 2018

2018 Tacoma Texting with Kristen to find a vehicle, great service from Eric, handling all the paperwork, handing over the new truck, every thing during this sale More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Brooks, Sean Ganley, Dennis Lopes, Eric Lopes
Aug 31, 2018 -

Ira Toyota of Orleans responded

Harry, We are thrilled our team was a part of one of your best purchases! We appreciate you choosing Orleans Toyota. Thank you for your great review and feedback. We look forward to working with you again!

August 31, 2018

Quick, friendly service! Clean waiting areas, efficient and friendly service. Was able to get my car scheduled for the day and time I needed. Very happy with everything. Unfor More

by Deb54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Souza, Bryan Scarpellini, Nicole Yates
Aug 31, 2018 -

Ira Toyota of Orleans responded

Hi Deb, we are glad to hear you are happy with your experience. Thank you for servicing your Toyota with us.

August 31, 2018

Great service at Orleans Toyota I have great confidence in the service dept. They take time to explain issues and they are fair. It us a pleasure doing business with them. I also r More

by Gran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Gina Ripa, Kristen Brooks, Tony Carter, Emmanuel Joseph
Aug 31, 2018 -

Ira Toyota of Orleans responded

Hey Gran - thanks for the great review of our service team at Orleans Toyota! It's wonderful to hear that you had the confidence to also purchase a vehicle from us. Enjoy the Holiday Weekend in your new ride!

August 29, 2018

Fast service Being new to the cape - I have used Orleans Toyota for service- now with a new car - I’m even happier with using the service Dept ! I called at the l More

by clint251
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte
Aug 29, 2018 -

Ira Toyota of Orleans responded

Clint, we love this review! Thanks so much for bringing your vehicle in to Orleans Toyota for it's first oil change. Glad we could make it easy for you to take care of your ride and get back on the road. See you next time!

August 28, 2018

Excellent Service Just purchased a new vehicle from Orleans Toyota. The salesperson, Manny Joseph, was extremely knowledgeable and helpful. Would highly recommend him. More

by Trudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Holbert, Emmanuel Joseph
Aug 28, 2018 -

Ira Toyota of Orleans responded

Trudy, we love hearing from our customers that they had a pleasurable car buying experience! Thank you so much for trusting Orleans Toyota to purchase your new vehicle. Thank you for your recommendation!

August 27, 2018

Very accommodating. I called onTuesday to get an appointment on Saturday morning for an inspection sticker and oil change. It was very short notice and the service depart More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Aug 27, 2018 -

Ira Toyota of Orleans responded

We're so glad to see that you had a great experience and that we were able to fit you into a busy schedule. Thanks for servicing your car with Orleans Toyota. We look forward to seeing you next time.

August 26, 2018

Pleasurable Experience The advertisement from the Prime automotive company is fast,fair, and simple. That certainly is true. Unquestionably the best buying experience I've e More

by Alton 123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ganley, Emmanuel Joseph, Dennis Lopes
August 26, 2018

Our experience. Friendly and knowledgable sales staff. Test drove more than one vehicle. Low to no pressure to purchase. We are satisfied with the process and happy More

by John B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ganley, Emmanuel Joseph
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