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Ira Toyota of Orleans

Orleans, MA

4.3
534 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 534 reviews

September 07, 2018

Local, easy and professional Orleans Toyota has always been great to work with. No driving to Hyannis Very professional staff. I have always recommended them to friends and rela More

by Slabranche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, Gina Ripa, Tony Carter, Nicole Yates
Sep 07, 2018 -

Ira Toyota of Orleans responded

Your recommendation is the best compliment we can receive, thank you. And thank you for your loyalty and trusting Orleans Toyota for your service. We appreciate your business.

September 06, 2018

Orleans Toyota They’re great, I need new tires but suggested I wait two weeks as they’re having a sale. It’s those little things, not constantly trying to up sell yo More

by Sbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Sep 07, 2018 -

Ira Toyota of Orleans responded

It is our goal to always do what is best for our customers. We appreciate your business, and the lovely review.

September 05, 2018

Great friendly service So easy to make a reservation on line. The process is very user friendly! Got a confirming phone call the day before and the staff could not have be More

by Furmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Sep 05, 2018 -

Ira Toyota of Orleans responded

Thanks so much for leaving such a great review of Orleans Toyota and glad you had a comfortable stay. We appreciate your business, see you next time!

September 05, 2018

Saved my car from local mechanics After my car was out of warranty I started taking it for service to friend-recommended local mechanics. While they did fine st changing oil and rotati More

by SAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember the kadies’ Names. There were several acting as a well-communicating team.
Sep 05, 2018 -

Ira Toyota of Orleans responded

Thank you for your lovely review. We are proud of the training our technicians maintain and apply to our inspection process. It is always nice to hear our customers recognize those results but more importantly we are happy that it prevented a worse situation. Thank you for trusting Orleans Toyota to take care of your concerns. We hope to see you next time.

September 03, 2018

My experience with Toyota of Orleans was exceptionable The sales people are always friendly and courteous. The workmanship may seem expensive however they've always done exceptional work. Three cheers for More

by William Peloubet 58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Tony Carter, Sarah Colby
Sep 04, 2018 -

Ira Toyota of Orleans responded

William - thanks for the "three cheers" review and for choosing Orleans Toyota to get you and your vehicle back on the road! The sales and service teams are proud to receive your thumbs up. See you next time!

September 02, 2018

Fast friendly professional This was an important visit for me. My new toyota’s first oil change. The entire experience was wonderful. Service was very fast. Customer service was More

by Mer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 02, 2018 -

Ira Toyota of Orleans responded

We love that you had your first oil change on your new Toyota with Orleans Toyota. Thank you for trusting us to provide a great experience and take care of your new car. Thanks for the kind review of our team and we will be certain to continue this great service. See you next time.

September 02, 2018

Excellent service technician and staff. Schedule service was actually faster than the estimated wait time! Staff was extremely knowledgable and explained the work that they would be doing an More

by bingerboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole, Sarah Colby
Sep 03, 2018 -

Ira Toyota of Orleans responded

There are so many comments in your feedback that make us really proud of the experience you had, thanks for taking the time to share! Thanks from the Service Team at Orleans Toyota. We greatly appreciate your business.

September 01, 2018

Good experience easy transaction Orleans Toyota have the car I wanted and we were able to quickly do the transaction. I am not happy with all the fees that were added on. But the car More

by CapeCodFrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Brooks, David “Dutch” Frommeyer, Sean Ganley
Sep 02, 2018 -

Ira Toyota of Orleans responded

Hi Frank - I'm glad to hear that the purchase experience was smooth for you. We always shoot for a 5 star experience and hopefully the next time around we'll succeed. Until then - enjoy your new vehicle!

September 01, 2018

25k Tacoma checkup Took my Tacoma in for 25k svc. I waited for it. Spent one hr relaxing in a big comfy recliner with a cup of coffee. Truck got a great report, and no o More

by Rob02633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Sep 02, 2018 -

Ira Toyota of Orleans responded

Hi Rob. We're all glad to see that you had a relaxing visit to our dealership while we took care of your Tacoma. This is exactly our goal at Orleans Toyota - so thanks for sharing so that others will consider us when their vehicle needs service!

August 31, 2018

More than happy with the service!! The service went above and beyond my expectations! Always happy with Orleans Toyota! The customer service is superb. I would recommend Orleans Toyota More

by Nickyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 31, 2018 -

Ira Toyota of Orleans responded

Nicky - thanks for taking the time to let us know! Glad we could deliver the experience you expect as a guest at our store.

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