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Ira Toyota of Orleans

Orleans, MA

4.3
534 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 534 reviews

September 20, 2018

Pleasant process given personnel I am only with this dealer for last two years but have owned 5 Toyota’s prior to this one in 2017. Personnel from sales to service very pleasant and h More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Sarah Colby
Sep 21, 2018 -

Ira Toyota of Orleans responded

We love hearing great feedback from loyal Toyota owners. Thanks from everyone at Orleans Toyota for the 5 star review Mike!

September 19, 2018

Good customer service and fair service rates. Needed service for my Lexus RX 350...oil change, rear brakes, tire rotation and didn't want to drive an hour and a half off Cape for a Lexus dealershi More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Sep 19, 2018 -

Ira Toyota of Orleans responded

Zeke, thank you for trusting Orleans Toyota to service your Lexus. We appreciate the feedback and we will strive to provide a 5 star experience next time. Thank you for your business.

September 19, 2018

Awesome Very insightful and helpful did a complete and thorough job. I will definitely recommend people to this technician. It was the fastest turnover I have More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Clark
Sep 19, 2018 -

Ira Toyota of Orleans responded

Elizabeth, we are so grateful for your recommendation. Our technicians take pride in their work and love hearing things like insightful, thorough and fast. Thank you for servicing your Toyota with us at Orleans Toyota!

September 19, 2018

Excellent From the first day I walk in just to look at a car and the sales agent Raymond Coffey said good morning how can I help you ..It has been a professiona More

by Bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Raymond Coffey
Sep 19, 2018 -

Ira Toyota of Orleans responded

Bella, we are thrilled that Raymond and our team took excellent care of you. Thank you four purchasing your Camry at Orleans Toyota. We look forward to taking excellent care of you when it's time for your first oil change.

September 18, 2018

Excellent service Efficiency, value, timeliness and expertise were outstanding. I will use again and trust their pricing and experience. Made an appointment, was prom More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Sep 19, 2018 -

Ira Toyota of Orleans responded

We couldn't ask for kinder words Jane, thank you so much! We appreciate your trust in Orleans Toyota and will be here when you're ready to service your vehicle again.

September 17, 2018

Love Orleans Toyota! Have bought many cars here. Great experience always. Raymond Coffey is a real pleasure to work with. When it’s time for service, the service departme More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey, Sean Ganley
Sep 17, 2018 -

Ira Toyota of Orleans responded

Thank you for your continued loyalty to Orleans Toyota! The user name "Happy Customer" tells us everything we need to know :). See you next time!

September 17, 2018

Fantastic! Got my Inspection Sticker. Easy check in, sign, off 2 waiting room with comfy recliners. Gina told me shouldn’t be2 long. Gina came into waiting room, called my name, & checked More

by Janl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 18, 2018 -

Ira Toyota of Orleans responded

We get that the annual inspection can be a hassle at times - thanks for trusting Orleans Toyota to get you in and out and back on the road in your safe and reliable Toyota RAV4! 4 cars makes you an official member of the family, thanks for your loyalty :)!

September 15, 2018

Great service and staff! Sarah Colby set up my appointment for a 5K “normal maintenance” service appointment (oil, filter, tire rotation & multipoint inspection). I arrived on More

by msaffers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul - service technician; Sarah, Tony and Nicole - Service writers.
Sep 17, 2018 -

Ira Toyota of Orleans responded

Thank you for the review and for bringing the advertisement to our attention. We're glad to know that we were able to resolve all issues with your vehicle, thanks for putting your trust in Orleans Toyota!

September 15, 2018

Friendly and efficient Orleans toyota service staff are unfailingly friendly and efficient. For six years they have serviced my Lexus and it runs like new. They are the best More

by Lovemylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, Sarah Laird
Sep 17, 2018 -

Ira Toyota of Orleans responded

Thanks so much for the fantastic review and for being a long time customer of Orleans Toyota! We look forward to taking care of you and your Lexus next time.

September 14, 2018

Super friendly As usual everyone was friendly and efficient. On top of that, I thought I needed new tires so they checked and the salesperson pointed out there is a More

by Nausetry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail(?)
Sep 14, 2018 -

Ira Toyota of Orleans responded

I love this review! So glad we could help time a big purchase so that you can take advantage of a special. Thanks for trusting the team at Orleans Toyota to service your vehicle. See you next month :).

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