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Ira Toyota of Orleans

Orleans, MA

4.3
534 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 534 reviews

November 06, 2018

Accommodating Orleans Toyota is very accommodating, they didn’t over sell me anything and helped transport me while my vehicle was being serviced. Super friendly a More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, Gina Ripa, Sarah Colby, Nicole Yates
Nov 06, 2018 -

Ira Toyota of Orleans responded

Hi Wendy - It's fantastic to hear that our Service Team provided friendly, convenient service. Thank you for leaving us a great review! From the entire Orleans Toyota team, safe driving!

October 09, 2018

SUPERIOR SHORT NOTICE SERVICE On a Sunday morning, my wife’s rear brakes suddenly started to sound like two rabid wolverines growling back and forth at each other, I texted Gina (t More

by DanB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Gina Ripa
Oct 09, 2018 -

Ira Toyota of Orleans responded

Wow - what a fantastic review! We at Orleans Toyota are so proud to get feedback like this from our customers, and we certainly agree that Gina is one of the best Service Advisors. It's great to know that your wife's car brakes are fixed and that she's safe out on the road. Thank you for making the trip to see us, Dan!

September 27, 2018

Service with a smile! At the Orleans Toyota service counter, Gina is always there to greet every customer with a smile. No matter whether it’s your first time or your 25th More

by Dave F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 27, 2018 -

Ira Toyota of Orleans responded

Dave, thanks for taking the time to leave this great feedback on the service provided by Gina at Orleans Toyota!

September 24, 2018

Thanks Came in to check my late fathers vehicle for recalls and they are going to put a new frame on it and give me a loaner so that I am safe driving until More

by Waldo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Carter, Nicole Yates
Sep 24, 2018 -

Ira Toyota of Orleans responded

I'm glad we can help take care of this for you Waldo. Thanks for choosing Orleans Toyota.

September 21, 2018

MA sticker Gina is such an asset to your front line! Such a caring, professional employee! She is always so pleasant and helpful! And assists the elderly making More

by Lorraine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 21, 2018 -

Ira Toyota of Orleans responded

Thank you for the wonderful compliments of Gina - we think she is pretty great as well! Thanks for coming to visit us at Orleans Toyota and we look forward to taking great care of you next time.

September 21, 2018

Service Manager Hats of to Todd who sold me my car. Professional and friendly. The lady from service who handles my frame replacement was awesome. My lack of love for More

by NoService
Recommend Dealer
No
Employees Worked With
Scott Addison, Nicole Yates
Sep 21, 2018 -

Ira Toyota of Orleans responded

I am glad to hear the compliments of our staff. I apologize for the miscommunication in regard to the frame inspection and warranty coverage on your new vehicle. I will be looking into how we can use this feedback to help avoid any future occurrences. Should you wish to discuss further please feel free to contact me at 774-487-3341. Thanks, Bryan Scarpellini - General Manager

September 20, 2018

Good day at Orleans Toyota Everyone was very kind and helpful. Gina is always helpful when knowing what I need to have done. I did not have to wait long to have service done. More

by Nancy m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 20, 2018 -

Ira Toyota of Orleans responded

Thanks for the great review of your service experience at Orleans Toyota Nancy. We appreciate your business!

September 20, 2018

Raymond is Top-Notch! Our new car buying experience was excellent. No pressure. Raymond was knowledgeable and kind. Waiting time for negotiation approval was minimal. Our k More

by hps
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey
Sep 20, 2018 -

Ira Toyota of Orleans responded

No-pressure, knowledgeable and kind are all things we love to hear about our customer service. Thank you so much for the feedback and choosing Orleans Toyota to service your vehicle. We look forward to taking excellent care of you next time - thanks!

September 20, 2018

Service dept. smooth and easy. Had my first 5,000 mile service here and was impressed with how smoothly and quick it went. Would like a nicer lounge area (like Hyannis), however. More

by mooncusser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Sep 21, 2018 -

Ira Toyota of Orleans responded

Thank you for the feedback. We appreciate your business and look forward to taking care of you next time.

September 20, 2018

Always the best service The best service without added un nessesary parts or service. The front desk people are always friendly and informed. All repairs are explained I’m cl More

by Cathy_C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Tony Carter, Sarah Colby
Sep 21, 2018 -

Ira Toyota of Orleans responded

Thanks for the 5 star review Cathy. We appreciate you choosing Orleans Toyota to service your vehicle!

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