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Ira Toyota of Orleans

Orleans, MA

4.3
535 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 535 reviews

February 18, 2019

Quick and efficient Orleans Toyota is quick and efficient! I went in for an inspection sticker and was out in 30 mins. The customer lounge is comfortable and they offer s More

by Astearns009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Feb 18, 2019 -

Ira Toyota of Orleans responded

Thanks for coming to Orleans Toyota for your inspection! We are glad to hear that you were able to relax comfortably during your short wait and get back on the road quickly. We look forward to assisting you when it's time for a new vehicle!

February 09, 2019

Excellent He is helpful my first time to come and he help me to find the car that I like I definitely bring my friends here thank you. My sales man his name Gar More

by Vercy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gorton
Feb 11, 2019 -

Ira Toyota of Orleans responded

Thank you for the five star review! We are delighted that Gary left a great first impression and found you an awesome vehicle. We appreciate you recommending Orleans Toyota to your friends. Have a wonderful week!

January 13, 2019

Pleasure to deal with! Great experience no pressure very helpful I highly recommend to anyone interested willing to work with you just all out a Very friendly staff thank yo More

by 508gnasty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, David “Dutch” Frommeyer
Jan 14, 2019 -

Ira Toyota of Orleans responded

It's our privilege to assist you and we are very grateful for your kind review. Thanks for sharing your experience so others will know what it's like to be a guest at Orleans Toyota!

January 12, 2019

Purchase of Highlander Manny was excellent. He was’nt pushy but made us comfortable with our search for a SUV. Answered all our questions. Looking forward to recommending More

by Gene and Janemarie Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ganley, Chad Holbert, Emmanuel Joseph
Jan 14, 2019 -

Ira Toyota of Orleans responded

We really appreciate your kind review! We love to hear that Manny made you feel comfortable during your car-shopping process and provided all the information you needed to make the best choice for you. Thank you so much for recommending him and Orleans Toyota!

January 02, 2019

Vehicle(s) Inspections Outstanding Customer Service 👍🏻 - on one of the busiest days of the year (i.e. the first work day of 2019) - the Service Reps could no More

by PRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Jan 02, 2019 -

Ira Toyota of Orleans responded

Thank you for the kind review! We are so glad that Nicole provided friendly service to kick off the new year. Safe driving!

December 28, 2018

Brittany Sells was excellent I had an excellent experience working with Brittany. I made the decisions with help from our daughters and with no pressure from anyone at the dealer More

by Shm
Recommend Dealer
Yes
Employees Worked With
Brittany Sells!!, Sean Ganley
Dec 28, 2018 -

Ira Toyota of Orleans responded

Thanks for sharing your experience of working with Brittany! We love that she provided a stress-free car-buying experience. We will see you again at Orleans Toyota for your first oil change!

December 18, 2018

Service is always great! I’ve been coming to this dealership for over ten years and have always been impressed with the service. The staff is well trained and very positive. More

by Solara Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Dec 19, 2018 -

Ira Toyota of Orleans responded

It means so much to us that you've been coming to Orleans Toyota for ten years! We love that you've received consistently great service. Thank you so much!

December 18, 2018

Quintessentially Reliable & Soooo User Friendly These folks are honest, friendly, dedicated to service, fast and oh so reliable. They give you the straight stuff. When they suggest a service or a p More

by IrishJMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Dec 19, 2018 -

Ira Toyota of Orleans responded

Mike - We love that you can trust our Service Team to provide honest and reliable service, every time. It's fantastic that they were able to get you in and diagnose and repair your vehicle's issues quickly. Thank you so much for being a loyal Orleans Toyota customer!

December 07, 2018

Dealership Visit We were hoping to make the vehicle purchase but condition of the vehicle was not as described. Dealership did not offer to make any adjustments. More

by Olga
Recommend Dealer
No
Employees Worked With
Chad Holbert
Dec 10, 2018 -

Ira Toyota of Orleans responded

Hi Olga - I feel it's only fair to explain what happened here. Working through your auto broker, we described the car in detail and shared over thirty photos as well as offered a special discounted price since we were selling to another dealer. When the broker came to view the car they were unhappy with the paint imperfection on the hood, common for a five-year-old car, and wanted to re-negotiate. We declined the offer and they passed on the unit. While I'm sorry we couldn't come to an agreement, I do feel that we were clear about the vehicle's condition. Thank you, Dennis Lopes - General Sales Manager - (508) 776-5389

November 07, 2018

Fair , competent Manny did a great job for me. He stayed with it until he found what I wanted. I looked at Chevy, Nissan and Toyota, and bought the Toyota because of h More

by Capt. George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ganley, Emmanuel Joseph
Nov 08, 2018 -

Ira Toyota of Orleans responded

It's fantastic that Manny worked to find the best car for you. We are glad you found what you wanted at Orleans Toyota! Thank you so much for your review.

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