Ira Toyota of Orleans
Orleans, MA
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Fan-freakin-tastic I only came in for a sticker but I had a great experience. All the girls at the desk were so nice. It was nice to see an all girl team in an environme I only came in for a sticker but I had a great experience. All the girls at the desk were so nice. It was nice to see an all girl team in an environment that was traditionally male dominated. Keep up the good work!! More
Excellent Service Thanks to the service team at Orleans Toyota for the professional and time work you provided during my visit on May 1st,2019. Always the best!! Thanks to the service team at Orleans Toyota for the professional and time work you provided during my visit on May 1st,2019. Always the best!! More
COURTESY, ACTION, and a SMILE My husband recently purchased a vehicle from Jonathan and recommended him & ORLEANS TOYOTA when I needed to change cars. I knew upon arriving until My husband recently purchased a vehicle from Jonathan and recommended him & ORLEANS TOYOTA when I needed to change cars. I knew upon arriving until I drove away in my RAV4 a week later, that this is the dealership for me. Thank you Jonathan & Sean for making the purchase of a Preowned TOYOTA an informative process, delivered with courtesy and smiling faces. More
Unplanned Service Call I have been a customer of Orleans Toyota since September 11, 2014, when I took delivery of my new Corolla. Although I don't put many miles on the car I have been a customer of Orleans Toyota since September 11, 2014, when I took delivery of my new Corolla. Although I don't put many miles on the car, I am meticulous about maintenance. Recently, on a day with a previously scheduled important appointment, I started the car only to find that the Tire Pressure Warning Light stayed on. Visually, I could not see an issue with any of the tires, so I gingerly kept the appointment, then drove straight to the dealer and asked the service department to take a look. It turns out that I had picked up a nail somewhere; in double time, the tire was repaired and the Corolla and I were safely back on the road again. Al the employees in the service department are of the highest caliber, and I am always treated with respect when I bring the car in for maintenance. Even though it's been out of warranty for nearly three years, I would not dream of letting anyone else care for my car. Thanks again for another great experience! More
No hassle Deal went smoothly, no arrogant salesman, no pushy finance guy , no games . Good trade allowance, much better experience than my years with Chatham Fo Deal went smoothly, no arrogant salesman, no pushy finance guy , no games . Good trade allowance, much better experience than my years with Chatham Ford , never again with them . More
Another excellent service experience I've been a customer of Orleans Toyota since at least 2009. During the past 9 years I've had nothing but good experiences there. My most recent visit I've been a customer of Orleans Toyota since at least 2009. During the past 9 years I've had nothing but good experiences there. My most recent visit on April fourth was no exception. My service advisor, Nicole Yates, was outstanding. I felt like I'd made a new friend. I would rate her a 10 out of 10 for being a great customer service person. I hope she continues to work at Orleans Toyota because I want to get updates on her cats. More
Excellent service dept Had a great service experience. It was a quick in and out and when I asked for help bc I couldn’t get the text message option to work, the service tec Had a great service experience. It was a quick in and out and when I asked for help bc I couldn’t get the text message option to work, the service tech came out to my car& helped me figure it out. More
Excellent service My appointment was at 10:00 And I was done at 10:50 Receptionist was kind and thoughtful Waiting area was comfortable and clean Would of been nic My appointment was at 10:00 And I was done at 10:50 Receptionist was kind and thoughtful Waiting area was comfortable and clean Would of been nice although to have some coffee while waiting More
Best dealership I know of. Prompt, efficient, honest, and courteous service is what I’ve always found at Orleans Toyota. Yesterday, I called for an appointment in need of a new Prompt, efficient, honest, and courteous service is what I’ve always found at Orleans Toyota. Yesterday, I called for an appointment in need of a new battery and regular service at thirty thousand miles. Today, I received both with the help of service advisor Sarah Colby. She explained everything that was done, clearly and professionally. This has been my experience on all previous occasions as well. And I don’t mind waiting in the comfort of those recliners, reading or watching television with my bottomless cup of tea. More
Always great service start to finish! I was able to get an appointment on the day I needed at a convenient time. They estimated the time needed and it was spot on even though I added an a I was able to get an appointment on the day I needed at a convenient time. They estimated the time needed and it was spot on even though I added an additional piece of work. I was greeted immediately by Gina and she walked me through the service and checks done at the end. More