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Ira Toyota of Orleans

Orleans, MA

4.3
535 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 535 reviews

July 31, 2019

Nicole: a Five stars employee! Very Friendly and attentive to details Staff. Morgan took both my appointment & check-out: she was very friendly, upbeat and helpful. Then, Nicole More

by Khalil08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan, Russ ( or Ross): the Technician, Nicole Yates
Aug 01, 2019 -

Ira Toyota of Orleans responded

Khalil - Thank you for taking time out of your day to commend our team! We are so happy to hear that Morgan, Nicole, and Russ delivered a great service experience. We look forward to serving you again at Orleans Toyota!

July 22, 2019

Top rated service Staff is extremely knowledgeable is always there to help a customer I will definitely buy my next car at this dealership. Always on time. They stick t More

by DeeDee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph L’Hommedieu
Jul 22, 2019 -

Ira Toyota of Orleans responded

Thank you for your 5-star review of Orleans Toyota! It's wonderful to read compliments about our staff and I'm happy to know we demonstrated wonderful customer service to you during your recent visit. Hope to see you soon and have a great day!

July 22, 2019

Great service and reasonable I had my car inspected, the oil and filter changed, tires rostered and fluids topped off. The whole thing took about an hour and a half. I waited at t More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Check out woman, Gina Ripa, Sarah Colby, Nicole Yates
Jul 23, 2019 -

Ira Toyota of Orleans responded

Hi Jim - Thank you for coming to Orleans Toyota for your oil and filter change! We are so glad that you received professional service and drove home a satisfied customer. We look forward to assisting you next time.

July 17, 2019

Car Detailing I dropped off my Solara for the three star treatment. My black haired dog and ivory upholstery are a challenging combination. Upon pick up, I was so More

by Solara Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Detail Team, Gina Ripa, Nicole Yates
Jul 17, 2019 -

Ira Toyota of Orleans responded

Thank you for your 5-star review of Orleans Toyota! Customer service is so important to us and I'm pleased to know we exceeded your expectations during your recent service appointment. We hope to see you again soon and thank you for your business. Have a great day!

July 16, 2019

Gina Ripa is THE BEST of a very fine team at Orleans Toyota! When there's a problem to be solved, one person is my go-to magician: Gina. She cares about us & does her job with excellence. More

by Scion xB fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff (service tech) was tops, as are ALL of the above. I can only award one 5 star, but each are super., Gina Ripa, Sarah Colby, John Linblad, Nicole Yates
Jul 17, 2019 -

Ira Toyota of Orleans responded

It makes us smile to hear that you can turn to Gina whenever you're in need of auto care and know that you'll receive five-star service! Thank you so much for the fantastic review. We look forward to our continued relationship.

July 15, 2019

Highly recommend Orleans Toyota I highly recommend Orleans Toyota because of our sales person Raymond Coffey he made the experience actually enjoyable ! And we all know how painful b More

by Santoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey, Dennis Lopes
Jul 16, 2019 -

Ira Toyota of Orleans responded

We understand that the car-buying process can be challenging and we are so glad that Raymond made it easy! Thank you so much for the many kind words. We hope that you love your car and absolutely would love to work with you again at Orleans Toyota.

July 10, 2019

Oil change, tire rotation, filter changes The service crew is very helpful, honest and clearly explains if anything more needs to be done to your car besides what you came in for. They clearly More

by gretchenha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Gina Ripa, Tony Carter, Sarah Colby, Nicole Yates
Jul 10, 2019 -

Ira Toyota of Orleans responded

Hi Gretchen - Thank you for posting about your experience with our Service Department! We are so glad that you can depend on them for helpful and honest service. It's also great to hear that you can relax comfortably while you wait for your vehicle. All of us at Orleans Toyota are lucky to have you as a customer!

July 05, 2019

Excellence in motion Everything went as planned. The staff was friendly, courteous, and professional. They treated all customers as they were the only customer there. Whil More

by ChathamTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter, Nicole Yates
Jul 05, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota! I'm so pleased to read your kind words about our staff and it's great that our service department provided great customer service to you during your recent appointment. We hope to see you again soon and thank you for your business!

July 03, 2019

Helped me quickly to find problem When I called they were able to get me in that same day to take a look at what I thought might be a large problem with my transmission. They took me o More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Sarah Laird
Jul 03, 2019 -

Ira Toyota of Orleans responded

Hi Belinda - We are happy to hear that our team was able to get you in quickly to inspect your vehicle and make sure you are safe out on the roads. Thanks so much for coming to Orleans Toyota! if any future issues should arise, we will be here to help.

June 22, 2019

Highly recommend The service department staff and mechanics are friendly and extremely helpful. I love that you receive a detailed print out about the car. I highl More

by Brig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Jun 22, 2019 -

Ira Toyota of Orleans responded

Thank you for your confidence in Orleans Toyota, and for your business. We are thankful to have you as a customer, Brig, and we appreciate your kind recommendation. Hope to see you again soon!

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