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Ira Toyota of Orleans

Orleans, MA

4.3
535 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 535 reviews

November 21, 2019

excellent THE CAR WAS REPAIRED AS REQUESTED. WAITING WAS MINIMAL. FACILITY WAS CLEAN. SERVICE ADVISOR WAS PROFESSIONAL,KNOWLEDGABLE AND COURTEOUS.THE COST OF TH More

by jomora8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Holbert, Emmanuel Joseph, Nicole Yates
Nov 22, 2019 -

Ira Toyota of Orleans responded

Everybody on the service team here at Orleans Toyota is always grateful to get a 5 star review! Thank you for taking the time to leave us one. Providing our customers with quick, professional service is important to us, and we are glad to hear that we got you a reasonable deal. We look forward to working with you again!

November 18, 2019

Excellent service and sales I will recommend Orleans Toyota to everyone who wants to buy a new or pre own car I got my Toyota rava4 I really happy that I choose Orleans Toyota thank you so much More

by Marvermelho4468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Joseph
Nov 19, 2019 -

Ira Toyota of Orleans responded

We love happy customers so this is fantastic feedback! Thanks so much for recommending Orleans Toyota to your friends and family. We wish you safe driving in your Toyota RAV4.

November 10, 2019

Went in to get a new RAV 4 and were very pleased with the service and salesman. We were also pleased with the trade in offer. Everyone was very friendly and professional. More

by Carolee
Recommend Dealer
Yes
Employees Worked With
Emmanuel Joseph
Nov 11, 2019 -

Ira Toyota of Orleans responded

It's great to hear that you're a happy customer! Thank you for your positive feedback about our service. We wish you safe and happy driving in your new Toyota RAV4.

November 06, 2019

20 years of consistently excellent service We previously owned a Highlander and currently own a Rav4 and Prius. Convenient location in Orleans. I've dealt mostly with Gina...knowledgeable, effi More

by Al A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Bryan Scarpellini, Sarah Colby
Nov 06, 2019 -

Ira Toyota of Orleans responded

Thank you so much for being part of the Orleans Toyota family! We are so glad that we provide a convenient option for your service needs along with competitive pricing. All of us are grateful for your continued support.

November 01, 2019

I have dealt with Gina and Nicole in the service dept... both are professional, courteous and professional.. they do their best to make the experience as painless as possible and I appreciate that.. steve g More

by Steve g.
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Nov 01, 2019 -

Ira Toyota of Orleans responded

Hey, Steve! Thank you very much for your review! I'm happy you had a good experience working with Gina and Nicole. Come back and see us again soon at Orleans Toyota!

October 18, 2019

renewing a lease The staff at Orleans Toyota made my experience pleasant from start to finish. Scott Addison handled my purchase as he did last time it went seamlessl More

by Zeketasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, Gina Ripa, David “Dutch” Frommeyer
Oct 18, 2019 -

Ira Toyota of Orleans responded

Zeketasha, thank you for the review and for returning to Orleans Toyota! We are glad to hear you had a good experience with Scott and appreciate your kind feedback. We look forward to seeing you next time.

October 16, 2019

25,000 mile service Excellent service, good communication, clean and comfortable waiting area. Jonathan greeted me quickly and handled my complimentary 25,000 mile servi More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Keenan
Oct 16, 2019 -

Ira Toyota of Orleans responded

There are so many compliments in your review which we just love! Thank you so much for trusting us with your Toyota RAV4. We appreciate your support and look forward to our continued relationship.

October 16, 2019

Third free service I love my 2017 Prius Prime but wish there were more chargers in this area. Salesperson new very little about this and it took more than six months of More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Oct 18, 2019 -

Ira Toyota of Orleans responded

Pat, I'm so very glad that you love your car and the economic benefits. Thank you for information regarding the juicing. We do not have as many of these vehicles on Cape as in more urban areas so we are still learning too. Thank you for your feedback. I will pass that information to the General Sales Mgrs. in both of our Toyota stores. Thank you for your business and your time. Judy Johnson, Customer Relations Mgr. 508-775-1230

October 10, 2019

Service with a smile! Jonathan, Sarah, Nicole, and Gina are the best! Dave runs a tight ship and it’s always smooth sailing with them! More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Rick Harrington, David Marcotte, Gina Ripa, Sarah Colby, Jonathan Keenan, Nicole Yates
Oct 11, 2019 -

Ira Toyota of Orleans responded

Thank you so much for reviewing Orleans Toyota and commending our team! We love that you can depend on them for friendly service. Hope to see you next time!

October 01, 2019

Purchased a used Tundra Made the purchase easy. Gary is a great salesperson. Rob was also very helpful. The overall experience was terrific. Not heavy handed. I continue to b More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 01, 2019 -

Ira Toyota of Orleans responded

Hi Diane - Thank you for coming back to Orleans Toyota! We are thrilled that you had another positive experience working with Gary and Rob. We are grateful for your continued support and wish you safe driving!

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