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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.3
530 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

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Showing 530 reviews

November 14, 2024

They were great . .. fast, efficient, easy to deal with. They were great ... fast, efficient, easy to deal with. More

by johnmhurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 18, 2024 -

Ira Toyota of Orleans responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Courtesy and competence are really seen together not Orleans Toyota have achieved it. Also,, not being in a hurry in this frenzied world. More

by Father Ken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were good. I don’t want get personal.
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Nov 18, 2024 -

Ira Toyota of Orleans responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Courteous, attentive, and quality products and service. Preferred business in our area. Enjoy doing business with them. More

by Meckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 18, 2024 -

Ira Toyota of Orleans responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 09, 2024

They took something off my brand new vehicle without asking me and thought it was ok not to say anything. More

by Lvail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan , Mark Davidson
Report | Print
Nov 11, 2024 -

Ira Toyota of Orleans responded

I am sorry that there was an issue with your new vehicle and I would be more than happy to look into your concern, but cannot do so with the information provided. If you would like to reach out to me at 774-801-7059 with more information about your vehicle, I can look into the issue for you. Sincerely, Marlaine Ruby Customer Relations Manger IRA Toyota of Orleans

November 08, 2024

Very professional very satisfied with the work they did to my car,front desk very helpful THANK YOU SO VERY MUCH!!! More

by Reytaino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Roza
Report | Print
Nov 11, 2024 -

Ira Toyota of Orleans responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Orleans. Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

It's out of my way but better. Service department seems good. Today's service rep was very good More

by GAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Report | Print
Nov 11, 2024 -

Ira Toyota of Orleans responded

Hi Gayle, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Efficient, professional, friendly service. Quick in and out. Christopher K (154081) was great! Very minor observation; in the back waiting room, one of the black lounge chairs is seriously bro More

by Giacomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher K (154081)
Report | Print
Nov 11, 2024 -

Ira Toyota of Orleans responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Orleans. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

the people the people make it a very good customer strong service experience friendly and competent More

by jcrosengren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Tatiana Perez, Marc "Issac" Howard
Report | Print
Nov 09, 2024 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

Convenient, great service offers. Work is completed efficiently. They are interested getting the car back to you quickly More

by jwkuhl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard, Otto Van Ryswood
Report | Print
Nov 06, 2024 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! We look forward to your next visit! Take care!

November 01, 2024

We appreciated the support to get a new tire for our car while on vacation. More

by nickifitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Nov 01, 2024 -

Ira Toyota of Orleans responded

We are so very happy that we were able to assist with your tire and then able to enjoy your visit to Cape Cod!

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