Ira Toyota of Orleans
Orleans, MA
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Be careful on service pricing. Having a headlight bulb installed cost me $45. Headlight bulb burned out. I bought new one, removed the old one, could not get the new one to seat properly, hence the dea installed cost me $45. Headlight bulb burned out. I bought new one, removed the old one, could not get the new one to seat properly, hence the dealer. Charged $45 and they used my new bulb. Be careful! Charlie More
Very pleased with the valet service and 35000 mile check up. Scheduled time was met and return was seamless. Thank you Service Dept. for a professional experience and attention to detail. up. Scheduled time was met and return was seamless. Thank you Service Dept. for a professional experience and attention to detail. More
Extremely friendly service department. Vehicle was ready well before the promised time. We requested an inspection on brakes and tires in addition to our scheduled service and inspection details were print well before the promised time. We requested an inspection on brakes and tires in addition to our scheduled service and inspection details were printed for easy reference - and they even rotated our tires at no charge. Orleans Toyota consistently goes above and beyond! More
I made an appointment for an oil change for 12:30 called at 3:30 pm they weren't ready. Told me if I wasn't going to pick it up at 5. There were plenty of appointments open I schedule for 12:30, not 2,3,4 o at 3:30 pm they weren't ready. Told me if I wasn't going to pick it up at 5. There were plenty of appointments open I schedule for 12:30, not 2,3,4 or 5pm. Totally unacceptable. I even schedule a drop off and the shuttle wasn't available. Won't do business here. More
Very happy with the service, both on the car and to me as the customer. Nicole got me in quickly, the turn around time for service was great, and I feel well taken care of! the customer. Nicole got me in quickly, the turn around time for service was great, and I feel well taken care of! More
been using Orleans Toyota for many years, have been very satisfied with their handling of the vehicle and customer service. Very polite, knowledgeable and fair. I have recommend them to many others who we satisfied with their handling of the vehicle and customer service. Very polite, knowledgeable and fair. I have recommend them to many others who were also satisfied. More
As always, the Orleans Toyota Service Department, did an excellent job. They even picked up my car in the morning, did the work, and returned it later in the day! excellent job. They even picked up my car in the morning, did the work, and returned it later in the day! More
Always have been an Orleans Toyota fan. My new tires are awesome and I love my four runner. You took such extra care with managing all of our crazy Covid restrictions by picking up my car and returning aft awesome and I love my four runner. You took such extra care with managing all of our crazy Covid restrictions by picking up my car and returning after disinfecting. I was so impressed. More
Above and Beyond! With all that has been going on during the Corona Virus pandemic I forgot to have my car inspected. Orleans Toyota sent someone over to pick up my ca With all that has been going on during the Corona Virus pandemic I forgot to have my car inspected. Orleans Toyota sent someone over to pick up my car to take it back for the inspection and regular service. I was extremely impressed with the efficiency and seamless pick up and drop off. And I appreciated the excellent communication re: additional work that needed to be done. It was reassuring to know that my car was being serviced by a team that I have trusted since 2002! More
Have used Orleans Toyota on several occasions have been pretty pleased with the service will continue to use them in the future this trip was for routine maintenance pretty pleased with the service will continue to use them in the future this trip was for routine maintenance More