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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.3
535 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

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Showing 535 reviews

July 18, 2023

I am very happy with quality of the service that they have provide on service! They can not be beat! More

by walywonderful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Wheelock
Report | Print
Jul 21, 2023 -

Ira Toyota of Orleans responded

We are thrilled that you had a pleasant service visit!

July 18, 2023

You don’t want know how bad experience was for starters the service desk was in total disarray More

by Dubisary
Service Communication
Recommend Dealer
No
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Report | Print
Jul 21, 2023 -

Ira Toyota of Orleans responded

Hello, My name is Rob Iodice, General Manager at Ira Toyota. I'm reaching out to you regarding your recent visit to our store. I'd like to discuss this with. Please call me at (774) 801-7012. I look forward to hearing from you soon. Thanks, Rob Iodice, General Manager

July 14, 2023

We like Orleans Toyota very much but it shouldn't take 2 hours for a small service like oil change and tire rotation. We did have an appointment, perhaps you need to adjust your service schedule somehow. More

by dnoonan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Aug 15, 2023 -

Ira Toyota of Orleans responded

We strive to make sure you are satisfied with our services and welcome any feedback on ways we can improve. We apologize for any inconvenience you may have experienced on this visit, but please be assured, we will be looking into the issue. Thank you for your business and for taking the time to review our services. We hope to assist you again in the future.

July 11, 2023

Tatiana was very knowledgeable about what was being fixed, but also very nice. A real professional. More

by Vpgualt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Aug 01, 2023 -

Ira Toyota of Orleans responded

We're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans.

July 10, 2023

First time having service here and everything went smoothly and Isaac was very friendly and helpful at the service desk. More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Report | Print
Aug 09, 2023 -

Ira Toyota of Orleans responded

Jim, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans.

July 09, 2023

This dealership did an excellent job with my Toyota Prius. The service department is very good with keeping you informed and up to date with the progress of you vehicle. More

by blueangelno54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas , Marc "Issac" Howard
Report | Print
Aug 10, 2023 -

Ira Toyota of Orleans responded

Thank you for choosing Ira Toyota of Orleans and for your Five Star review! We were pleased to hear that we could provide you with an excellent service experience. It was a pleasure to assist you and we appreciate your business!

July 08, 2023

I’m very unhappy with the treatment this visit. I made an appointment, oil change, inspection, rotation normal stuff so I said I would wait. Got there they said it would be at least2 hours. So they More

by clhsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc "Issac" Howard
Report | Print
July 07, 2023

The service is extremely friendly and helpful. The work was done in a timely manner and all of my concerns were explained and dealt with. More

by doclynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Aug 09, 2023 -

Ira Toyota of Orleans responded

Ensuring your satisfaction is the ultimate goal here at Ira Toyota of Orleans and we are pleased to know that our service staff provided an exceptional service experience for you! As always we appreciate your business and your Five Star review! We look forward to the opportunity to assist you again.

July 06, 2023

Fifteen years of service and several new cars, and never a disappointment or a problem. Excellent! More

by 35tomsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Jul 07, 2023 -

Ira Toyota of Orleans responded

We appreciate your positive review about your recent experience with us!

July 03, 2023

I found the employees very easy to deal and communicate with. They responded very quickly to all my questions! I found it very comfortable dealing with the Toyota office of Orleans More

by bauschg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer
Report | Print
Aug 04, 2023 -

Ira Toyota of Orleans responded

At Ira Toyota of Orleans, we are pleased to hear that our sales staff was able to provide you with an enjoyable and comfortable sales experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again.

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