Ira Toyota of Orleans

Salesperson awesome. Poor communication from the top down. It took 8 days to finally get vehicle. During that time I was not kept up to date about status on a consistent Poor communication from the top down. It took 8 days to finally get vehicle. During that time I was not kept up to date about status on a consistent basis. More

The folks who work in the service department are warm, kind and extremely professional! I’m always pleased and impressed by how I’m treated, and how every customer present and on the phone are treated as kind and extremely professional! I’m always pleased and impressed by how I’m treated, and how every customer present and on the phone are treated as well. I appreciate good customer service and I received excellent customer service! More

Always have been accommodating and knowledgeable regarding repairs to my vehicle.Tatiana is an excellent service representative. She is my go to person! Thank-you for all you do. regarding repairs to my vehicle.Tatiana is an excellent service representative. She is my go to person! Thank-you for all you do. More

The customer service person Tatiana is awesome, so helpful and cheerful. I really enjoyed my experience today. helpful and cheerful. I really enjoyed my experience today. More

Very knowledgeable and friendly service staff, and liked the frequent text updates from our rep ira the frequent text updates from our rep ira More

Very courteous and helpful and knowledgeable , Salesman Ozzy excelkent esoecially setting up the systems -love the car Ozzy excelkent esoecially setting up the systems -love the car More

The service was done efficiently and in the time promised. The waiting room was comfortable. promised. The waiting room was comfortable. More

This dealership is phenomenal. I traded in a 2021 Tacoma to lease a 2023 Tundra. From the test drive all the way to the day I drove the Tundra home, everything was easy and painles I traded in a 2021 Tacoma to lease a 2023 Tundra. From the test drive all the way to the day I drove the Tundra home, everything was easy and painless. They really prioritize customer satisfaction, and were very transparent about everything. They made sure I got exactly what I wanted for the best deal they could possibly get me. Dutch was fantastic and would recommend him to anyone. Scott the finance manager, was so laid back and personable, wasn’t pushy to sell anything I didn’t want/need (which I find to be nice). Other dealerships are just so pushy and pressure you but this place was quite the opposite. I will absolutely be a returning customer. Side note; they’re very dog friendly and my little guy was there throughout the whole thing. I really recommend these guys More

The most helpful service advisor I have ever come across. Been driving for 53 years. Thank you Douglas Wheelock. Been driving for 53 years. Thank you Douglas Wheelock. More