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Ira Toyota of Orleans

Orleans, MA

4.4
546 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 546 reviews

January 17, 2025

Marc Howard always takes great care of my Tacoma in service. Highly recommend orleans Toyotas service department. More

by sadiesully78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard, Kristen Brooks, Mark Davidson
Jan 18, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Fast service, friendly counter staff always attentive and updates as they check vehicle by cell and text messages More

by grozierel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jan 12, 2025 -

Ira Toyota of Orleans responded

Hi Grozierel, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Excellent customer service! Good communication with sales associate. Very pleased with my purchase.Toyota is a proven product. More

by Harland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Addison
Jan 13, 2025 -

Ira Toyota of Orleans responded

Hello Harland, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Scott Addison in sales is a true professional who is very knowledgeable and easy to work with during the entire purchasing process. I have recommended Scott to friends and family members who have had nothing More

by Robert Rufo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lousie Miconi, Scott Addison, John Linblad, Kristen Brooks
Jan 10, 2025 -

Ira Toyota of Orleans responded

Thank you so much for your kind words. We are very proud to have Kristen Brooks, Scott Addison, Geoff Giampapa, Louise Miconi and Don Fontaine part of our Orleans Toyota team! Marlaine Ruby Customer Relations Manager IRA Toyota of Orleans

January 08, 2025

Dealing with the service department was usual a pleasure. Always efficient and spot on. Keeps me with the dealership More

by Edward_kmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jan 10, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

Alex, Mac and Geoff were absolutely amazing, very personable and knowledgeable. Made buying my first truck and trading in my old Camry easy and stress free. Everyone at the dealership was so friendly More

by Lphelan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Malone
Jan 07, 2025 -

Ira Toyota of Orleans responded

We are so happy to read that our staff made your buying experience a great one! Thank you for the kind words and future recommendations. Much appreciated. Marlaine Ruby. Customer Relations Manager IRA Toyota of Orleans

January 03, 2025

Accommodating, professional and exceptional to work with. It was a pleasure doing business once again with Ira Toyota of Orleans More

by pgstoeckert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer, Marc "Issac" Howard, Kristen Brooks
Jan 03, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

It has improved significantly. Isaac is excellent! I think the prices are too high and it is annoying that every service elicits a 90 minute wait. More

by dirichards
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jan 02, 2025 -

Ira Toyota of Orleans responded

We appreciate your kind words about your recent visit to us with your vehicle. Do know that we are hiring more staffing to help alleviate the wait times experienced, but our technicians do take their time to be sure they take care of everything your vehicle needs with great attention and provide you with the multi point inspection reports. Pricing is something that is not within our control, however we do regularly compare pricing with other facilities and are pretty much in line with our competitors.

December 31, 2024

GREAT DEALERSHIP! ! purchased my 2022 Tundra at Ira Toyota in Orleans and have the truck serviced there. I will say that the GM Kristen Brooks has infused the dealer More

by barrettfosterca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer, Kaitlin McKenna, Tatiana Perez, Marc "Issac" Howard, Kristen Brooks, Mark Davidson
Jan 01, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 29, 2024

Staff is attentive and diligent. Waiting area is comfortable and easy to get to with comfortable chairs. More

by meadowbrook155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Jan 01, 2025 -

Ira Toyota of Orleans responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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