Ira Toyota of Orleans

They did exactly what was needed and requested. In the past, I received high pressure for services I did not need: new tires when my existing ones had 30% tread life remaining and passed inspection In the past, I received high pressure for services I did not need: new tires when my existing ones had 30% tread life remaining and passed inspection, spark plugs when the engine was running perfectly, air filter not needed, etc. This time my service representative had a totally different attitude, what was needed and requested, very positive. I hope this attitude prevails as that keeps customers’ loyalty and returning. More

Waited 3 hours for inspection and 85,000 m. check-up. Changed the oil after I was told it didn’t need changing. check-up. Changed the oil after I was told it didn’t need changing. More

Have been having my Car Service here for several years always a positive experience. Support helpdesk is always excellent always a positive experience. Support helpdesk is always excellent More

The team provided great customer service, very responsive to all my questions.much of it was over text and email which I appreciated to all my questions.much of it was over text and email which I appreciated More

Great service team that try’s hard to meet everyone’s needs. I believe they really do strive to be the best around. A+ needs. I believe they really do strive to be the best around. A+ More

The reps who receive customers are most agreeable and accommodating. They also seem knowledgeable, which is helpful in guiding customers as decisions are made regarding repairs and maintenance. Work gets accommodating. They also seem knowledgeable, which is helpful in guiding customers as decisions are made regarding repairs and maintenance. Work gets done in as timely fashion as possible and customers are kept informed. More

When I brought my car in for a repair Doug was masterful in coordinating all The original number that I called that was received by some far-away switchboard was NOT helpful and sent me to Orleans before in coordinating all The original number that I called that was received by some far-away switchboard was NOT helpful and sent me to Orleans before the part was available. Doug got the job done. More

I bought a minivan in 2023 from Ira Toyota. Since then the service department has alerted me when it’s time for scheduled service. Fast professional service. Excellent communication. I bought a Since then the service department has alerted me when it’s time for scheduled service. Fast professional service. Excellent communication. I bought a car in September 20 23 from Ira Toyota. Since then the service department has alerted me when it’s time for scheduled service. More

Always curtious, responds with quick service. Choices are given in many respects. Great chairs to wait for your car Choices are given in many respects. Great chairs to wait for your car More

I had an oil change. They were very efficient. I will say that the past owners had free snacks and bagels to enjoy while waiting. The new owners put in a vending mac They were very efficient. I will say that the past owners had free snacks and bagels to enjoy while waiting. The new owners put in a vending machine… and no bagels. I was actually excited to sit and enjoy a bagel. I was disappointed. More