Ira Toyota of Orleans
Orleans, MA
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I had an oil change. They were very efficient. I will say that the past owners had free snacks and bagels to enjoy while waiting. The new owners put in a vending mac They were very efficient. I will say that the past owners had free snacks and bagels to enjoy while waiting. The new owners put in a vending machine… and no bagels. I was actually excited to sit and enjoy a bagel. I was disappointed. More
Awesome service department, everyone was so efficient and polite. Warm and welcoming from walking in the door. Lillian sent me a number to text at anytime during the service appointment. Thank you so much. H polite. Warm and welcoming from walking in the door. Lillian sent me a number to text at anytime during the service appointment. Thank you so much. Highly recommend 😊 More
Awesome dealership. They deliver what they say.Service and sales are 5 star.Wouls recommend them to everone They deliver what they say.Service and sales are 5 star.Wouls recommend them to everone More
General maintenance is good. Front desk staff is hit or miss. Checked box for waiting at dealership while my car is serviced. Decided to wait in the parking lot and walk around o Front desk staff is hit or miss. Checked box for waiting at dealership while my car is serviced. Decided to wait in the parking lot and walk around outside as it was a decent day. Desk agent changed my status to left/call when done. Over an hour after I dropped off car it still hadn’t been moved. ( 1 pm appointment, dropped off keys at 12:45, 2:05 pm still hadn’t been brought into shop) front desk agent said “ well an oil change can be up to 4 hours, had you opted to wait her it could’ve been 90 minutes.” ** I did wait here! In the parking lot and lobby! I will not be back to this particular dealership. More
I have only gotten my 4Runner serviced there but they have been very professional and always done a good job . They are also very polite and communicate well while you wait. have been very professional and always done a good job . They are also very polite and communicate well while you wait. More
Ira Toyota of Orleans was a great buying experience for me. Ben Roza was my salesman and he was the best he was very knowledgeable about the Tacoma I was buying and he answered all my questions and concern me. Ben Roza was my salesman and he was the best he was very knowledgeable about the Tacoma I was buying and he answered all my questions and concerns. Rob Iodice the general manager was excellent. He immediately looked at the condition of my truck and gave me an excellent trade in. I’m not fond of buying a new truck but these guys were super to work with no pressure to buy just up front and straight forward. I would definitely recommend Ira if you are in the market for a new or used vehicle. More
The service girls were excellent! However it took 4 hours to get an oil change! This is unacceptable in my personal opinion. I have only waited an hour at Falmouth and Hyannis Toyota However it took 4 hours to get an oil change! This is unacceptable in my personal opinion. I have only waited an hour at Falmouth and Hyannis Toyota in the past. More